• 3+ years of program or project management experience
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience using data and metrics to determine and drive improvements
• Experience working cross functionally with tech and non-tech teams

It’s still “day one” in inspiring the world to read more and get more out of reading every day, across all their devices. The mission of the Customer Value team is to lower the barrier to reading and rewards customers for doing so. We are looking for a Program Manager who owns the day-to-day operations of the Book Deals program, working directly with the world's biggest publishers to get great offers to customers every day.

You will work closely with cross-functional partners in the areas of marketing, merchandising, vendor management, and operations. You will help form a culture that constantly iterates, simplifies, automates, and removes inefficiencies. You are highly analytical, have strong attention to detail, organized, able to work independently, able to work effectively in a matrix organization, and adept at designing and implementing new processes.

Key job responsibilities

• Own the end to end operations of running Book Deals across Kindle and Print.
• Deliver buzzworthy deals during iconic events like Prime Day and Thanksgiving
• Work directly with marketing and merchandizing to enable customers to discover deals on books they love
• Drive mechanisms to streamline and simplify processes, including owning the automation roadmap for deals execution
• 3+ years of driving end to end delivery, and communicating results to senior leadership experience
• 3+ years of driving process improvements experience
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.