JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Administrative
Certificate of Insurance Tracking – COIs must be maintained and updated on a monthly basis for both Tenants and Vendors.
General Filing – PA ensures all document/paperwork is properly filed (weekly).
Repair Service – Contacts repair service vendors when necessary or requested by team member.
Overnight Mail –Prepares express mail packages and monitors supply levels and replenishes as necessary.
Management Audit – Ensure compliance level of management audit is maintained and prepares all files and records in preparation for the audit (quarterly).
Budget Preparation – Assists team members with budget preparation for the property as requested.

Accounting
Accounts Payables – Property Associate is responsible for ensuring all invoices for the property are received, properly coded and paid in a timely manner.
W-9s – Obtains completed W-9 forms from all vendors. Enters and updates vendor information in payables system.
Manual Adjustment – PA will prepare manual adjustment forms for all miscellaneous Tenant Service Requests
Electric Consumption Tracking - responsible for ensuring proper building metering.
Rent Statements - responsible for pulling, compiling and providing TSRs for review/approval. Compiles all necessary documents and issues statement to Tenant by the 20th of every month.
Monitors Accounts Receivables, makes rent calls, sends out collections notices, keeps client accounting contact up to date with status of payments.

Operations
Tenant Service Request – PA is responsible for daily review of requests noting completion times or dates if beyond acceptable limits, whether job performed to satisfy the tenant, etc. Work with staff to ensure discrepancies and address accordingly.
Contracts - draft contracts as requested by managers within 48 hours of the request.
Contract Summary – maintain and update monthly. Monitor contract expirations to update as needed.
Special Requests – coordinate estimates upon request for tenant approval and schedule appropriately with third-party vendors (dumpsters, cleaning, pest control, security, electrician, carpenter, etc.)
Follow up on contracted work tickets to ensure that all contractors are completing work properly.

Tenant Relations
Customer Service – Provide superior customer service to all tenants, clients and vendors at all times.
Tenant Events – PA is responsible for the planning and coordination of all scheduled tenant events at the property.
Tenant Handbook – review, update and revise as necessary. Coordinate distribution of updates or revisions to all tenants.
Tenant Notification –Prepare tenant memos and correspondence as directed by Managers regarding building holidays, upcoming events, etc.
Safety Warden Meetings – Assist with planning the annual safety warden meeting and any other tenant meetings.
Tenant Move-Ins/Move-Outs – coordinate all arrangements, notifications, logins and acquire proper authorization, forms and documents and collect certificate of insurance as necessary.
Contact Lists –maintain and update no less than monthly tenant and inter-office employee contacts lists to include emergency contact numbers.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.