Position Summary: The QA Support Worker monitors, corrects and updates the data input of Permanency services to ensure continuous data improvement and compliance with State and Federal regulatory agencies. This position supports Case Managers and follows deadlines according to the Permanency manual.

Location: Topeka

Education: High School Diploma or GED

Experience: Intermediate to advanced computer skills in typing, Microsoft programs and Outlook

Licensure/Certification: Valid driver’s license and auto insurance

Essential Duties:

• Request, input and track client records as required
• Track and notify staff of due dates for court reports, case planning conferences, updated FERPAs, etc. as required
• Participate as 3rd party at Case Planning Conferences as needed
• Review daily, weekly and monthly reports for accuracy and follow-up on missing or incorrect data as necessary
• Monitor, update and correct CMS and ensure all case information remains current and accurate • Assist in preparation of file and reconciliation meeting for DCF audits as required
• Perform a variety of duties to ensure smooth workflow and to meet contract outcomes
• File client records in green books or appropriate data programs
• Close out files upon discharge by DCF guidelines
• Attend all required meetings and trainings
• Case plan review, correction and processing including forwarding to DCF and court as required Complete and submit case activity logs when required
• Provide transportation and visitation support as needed; use of fleet vehicles is available

Join Us:

We’re an equal opportunity employer committed to diversity and inclusion. We welcome applications from individuals of all backgrounds and experiences.