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Quotation Administrator:
The majority of the day will be spent processing part orders and interacting on the phone with our customers, which includes handling requests via online phone calls and Offline email/fax order requests.
Your role:
Monitors reports for part order requests and processes parts orders and ensures timely accurate revenue recognition and/or case closure with minimal guidance.
Independently communicates with internal & external customer regarding purchase orders and and/or entitlements to assure case closure accuracy.
Serves as a resource to the field organization and customers by researching and resolving issues in a timely manner and handles ur
Accurately answer, complete, and respond to customer requests via the group email box in a professional manner throughout scheduled assigned time with minimal assistance needed.
Hybrid role: working 3 days from the office and 2 days from home
You're the right fit if:
You have acquired 1+ years’ experience in related customer service position or Education Equivalent.
You skills include excellent written and verbal communication skills.
Proficient in ability to use the computer effectively.
You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Office/Remote position.
Additional Information
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Nashville, TN since this is not a remote role.
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This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.
Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.
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