Leader Bank is looking for exceptionally dedicated team members to join one of the region’s fastest-growing community banks and mortgage lenders. At the time of its founding in 2002, Leader Bank had one branch office, $6.5 million in assets and 7 team members. Since then, the Bank has become one of the most successful banks in Massachusetts with $4.5 billion in assets, more than 400 team members, 7 branch offices, and annual mortgage originations of over $2 billion.

Exemplary products and an innovative spirit have driven Leader Bank’s rapid growth over the years, and our team members embrace these values. Our mission is to obsess over our clients, make them feel valued, and maintain long-term relationships with them by constantly enhancing our products and processes to always be improving our client experience. For our team members, Leader Bank prioritizes competitive compensation and benefits, a healthy work-life balance, and an environment that fosters diversity and inclusion.

Summary

The Receptionist will provide professional business service to all clients and team members onsite at Leader Bank’s Corporate offices at the main reception desks. The role will float between our offices in Arlington, MA on 180 Massachusetts Avenue and 864 Massachusetts Avenue for coverage, Monday - Friday, 9:30AM - 6:00PM (and overtime when needed).

Responsibilities

• Greet all visitors at the offices and record their information.
• Provide call handling.
• Receive and record all US mail, UPS, Federal Express.
• Daily organization of all loans and notes and record them into our systems.
• Scan all incoming loan documents for our walk-in clients.
• Work with HR creating New Hire welcome packets as well as any events or packets upon request.
• Work with Marketing to coordinate events, brochure, and letter development, and assist with swag and signage for conventions/travel.
• Coordinating pick-ups and drop-offs of inter-office for various departments with operations coordinators.
• Assist retail banking with checkbook management, supplies requests and other requests when needed.
• Assist with all internal meetings calendars/schedules and vacation coverage.
• Order office supplies and put them away including kitchen items, keep our paper supplies and printer toner in order and schedule their maintenance.
• Notary Public.

Qualifications

• Ability to multi-task and have strong organizational skills.
• The position requires work Monday – Friday, 9:30AM – 6:00PM, and overtime when needed.
• Friendly/Outgoing personality.
• Some internet/e-mail experience.
• Ability to operate a computer.
• Strong interpersonal skills and the ability to deal effectively with all levels of team members.
• Excellent verbal and written communication skills.
• Ability to operate a computer.
Ability to lift packages with weight up to 40 lbs.
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Leader Bank offers an excellent compensation and benefits package including 401k plan with corporate match, medical and dental insurance, and the opportunity to work for a fast growing, local organization.

Leader Bank, N.A. is an Equal Opportunity and Affirmative Action employer and does not discriminate on the basis of race, color, religion, age, gender, marital status, sexual orientation, national origin, disability, military status, veteran status, or any other protected class.