Who we’re looking for:

• Professional demeanor that will represent Parexel to clients in a polished manner.
• Service oriented mindset to deliver outstanding customer service each day. 
• Excellent interpersonal communication in all formats (written, oral, telephone, etc.)
• Desire to work in a fast-paced environment while maintaining attention to detail and a positive attitude.
• Proven experience in customer care, hospitality, reception or related field.

What you’ll do:

• Greet visitors with a professional and positive attitude while maintaining security procedures.
• Answer, screen, and transfer calls or take messages.
• Coordinate travel requests, hotel reservations, and vehicle bookings for Parexel visitors using contracted travel agency.
• Coordinate the meeting room schedule ensuring special requirements in terms of setup and equipment are met.
• Process incoming and outgoing mail, faxes and packages.
• Manage stock of applicable facility supplies.
• Administrative support and management of helpdesk requests.

General administrative functions including filing, printing, copying, faxing, lamination, etc