Growing Private Psychiatry office with 40+ locations looking for quality staff to grow with us!

The demand for treatment for behavioral health issues continues to increase. Center for Emotional Health is experiencing tremendous growth and expansion in outpatient behavioral health services that blend human connection with science-based care.

As the Referral Coordinator, you will contribute to a positive patient experience by providing excellent customer service to all patients, Physician Assistant/Licensed Therapists, and other support staff through interactions on the phone. Additionally, this position will encourage problem solving thinking and working with a team to facilitate the smooth running of the medical environment and support delivery of quality patient care.

Qualifications/Duties

• High School Diploma or equivalent
• 1+ years of recent admin/clerical experience
• 1+ years of customer service experience
• Similar experience within a healthcare setting preferred
• Multi-line phone experience
• Proficient computer skills, including MS Office (Word and Excel, Outlook, PowerPoint)
• Ability to work in a fast-pace, team-oriented environment
• Demonstrated problem-solving skills
• Excellent interpersonal and verbal/written communication skills
• Strong organizational skills and attention to detail

Benefits

• Medical, Dental, Vision Group Health Insurance with employer contribution
• Simple IRA Retirement plan with employer match
• PTO to begin at 90 days
• Aflac supplemental insurance
• $18.50 hourly rate, Full Time

Work hours range from 7:45AM-5:15PM, while office hours are 8AM-5PM, closed 12PM-1PM for lunch daily. M-F, no nights, no weekends.

At Center for Emotional Health, we offer telehealth and in-person visits and coordinate care with primary care physicians and referring providers to ensure a focus on the total health. Center for Emotional Health is in-network with most major health insurance providers and has more than 30 locations across North Carolina.

• Please do not contact the office(s) regarding hiring. All hiring is conducted via email.

Job Type: Full-time

Pay: $18.50.00 per hour

Benefits:

• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• Please include your personal email address and phone number here, as Indeed emails cause delays. We will be unable to contact if your information is not included here. ** Please note that emails coordinating interviews may go to spam **

Experience:

• Customer service: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: In person