The Wisconsin Department of Children and Families (DCF), Division of Family and Economic Security (DFES), Bureau of Refugee Programs (BRP) is currently recruiting to fill a Refugee Programs and Policy Section Manager position in Milwaukee, WI. DCF offers great benefits, personal growth opportunities and work-life balance as a State of Wisconsin employee; and the intrinsic reward associated with serving the children and families of Wisconsin.

The State of Wisconsin continues to follow necessary health and safety protocols for COVID. Please visit Division of Personnel Management Coronavirus - COVID-19 (wi.gov) for the most up-to-date information. Guidance may be subject to change.

This position is headquartered at our Milwaukee, WI office and will have the option to work hybrid for up to 3 days per week. This schedule may change based on training or operational needs. Employees need to report to the 635 N 26 St. Milwaukee, WI office on their first day for onboarding and orientation.

High speed internet access is required to meet the needs of hybrid work.

Come see why DCF is such a great place to work!

DCF is committed to the important work of helping children, youth and families become safer, more secure and progress down the road to true independence. For more information about DCF, visit our website at http://dcf.wi.gov/.

This position functions as the Section Manager of the Refugee Programs and Policy Section (RPPS), responsible for supervising staff, ensuring federal and state funding requirements are met and managing and directing the operation of programs contracted local organizations (i.e., contractors,) serving refugees in Wisconsin. This position works in collaboration with the Section Manager of the Refugee Programs Administration Section (RPAS). This position reports to Deputy Director of BRP.

View the complete position description.

The classification title for this position is Human Services Supervisor. The starting salary is between $30.82 and $48.00 per hour ($64,105 and $99,840 annually), depending on qualifications. Pay for current State of WI employees will be based on the compensation plan in effect at the time of the appointment. Pay for current state employees who are transferring will be determined based upon the pay on transfer rules (higher level duties or equity) as outlined in the compensation plan in effect at the time of appointment.

The pay schedule/range is 81-02. A two-year career executive trial period may be required.

Due to the nature of the position, final candidates may be required to allow DCF to conduct a security background check to determine whether the circumstances of any pending charges or convictions would be substantially related to the job being filled.

Applicants must be legally entitled to work in the United States (i.e., a citizen or national of the U.S., a lawful permanent resident, an alien authorized to work in the U.S. without DCF sponsorship.) The Department of Children and Families does not sponsor visas, either at time of hire or at any later time.

Minimally qualified applicants will have:

• Experience serving in a leadership role (delegating work responsibilities, providing coaching, mentoring and training, monitoring personnel workload, etc.)
• Experience providing project management oversight and direction (developing work plans, facilitating work groups, etc.)
• Experience developing and/or implementing goals, deliverables, and/or timelines to improve services

Well-qualified applicants will have:

• Experience supervising or managing staff in a professional setting (evaluating staff performance, managing operations and/or performance outcomes, etc.)
• Experience working with federal laws, regulations and requirements pertaining to refugee programs and/or programs serving other vulnerable populations.
• Experience with conflict resolution and problem solving in large/small group settings including negotiating agreements among diverse perspectives.

If you haven’t already done so, you will need to create an account and apply online. You must apply online to be considered for this position. Application materials will not be accepted if received in an e-mail, as a hard copy or a fax. Applications received after the deadline will not be accepted.

After you are logged in and are viewing the announcement, click “Apply Now.” You will be asked to provide your personal information and required materials. Online applications that do not include all of the requested materials will not be considered.

Your letter of qualifications and resume are very important parts of your application at DCF and are used during our evaluation process to determine your qualifications as they relate to the job. View instructions on developing your resume and letter of qualifications for your DCF application and what should be included in these materials.

Submitted materials will be evaluated by one or more subject matter experts and qualified applicants will be invited to participate in the next step of the selection process.

The State of Wisconsin is an Equal Opportunity and Affirmative Action employer seeking a diverse and talented workforce. Veterans, women, people of color, LGBTQIA+, and people with disabilities are encouraged to apply. We provide reasonable accommodations to qualified applicants and employees with disabilities.

Veterans with at least a 30% service-connected disability rating should contact the HR Specialist listed in this posting regarding eligibility for consideration under the non-competitive appointment process. For a list job categories that match our positions, see our Military Crosswalk to match your skills.

Permanent classified state employees who are eligible for consideration (transfer, voluntary demotion, or former employees as a reinstatement) must complete the application process to apply.

The deadline to apply is 11:59 PM on May 13, 2024. If you need assistance with the online application process, please contact, Megan Harper at 608-712-8730 or via email at [email protected]. Please see the Frequently Asked Questions for general wisc.jobs user information and technical assistance.