RemX

Remote Medical Customer Service Representative

  • RemX
  • Remote
  • Temporary
  • 13 days ago
Salary
$21 / Hour

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Job Description

IMMEDAITE OPENING! Now seeking REMOTE Medicare Customer Service Representatives for a seasonal position.

This is a Direct Hire position. Applicants MUST have a Health insurance license.

Hours: Must be open between the hours of 6am-2am Mon- Sun. 40 hour work week

Compensation: $21/hour ($24/hour if bilingual in Spanish)

 

Responsibilities:

  • You'll be using the knowledge that you bring to the role by helping others with Medicare
  • The candidate will provide excellent customer service with a mostly inbound call model.
  • The candidate will need to be a team player.
  • Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs
  • Outbound calls to provide follow up when needed.
  • Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner
  • Identify additional needs customers may have and help them to upgrade products or services

 

Qualifications:

  • Current Health insurance license in your state of residence
  • High speed internet access (>15 mbps)
  • Minimum six (6) months sales experience
  • Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)
  • High school diploma or equivalent
  • Computer savvy

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