IMMEDAITE OPENING! Now seeking REMOTE Medicare Customer Service Representatives for a seasonal position.
This is a Direct Hire position. Applicants MUST have a Health insurance license.
Hours: Must be open between the hours of 6am-2am Mon- Sun. 40 hour work week
Compensation: $21/hour ($24/hour if bilingual in Spanish)
Responsibilities:
- You'll be using the knowledge that you bring to the role by helping others with Medicare
- The candidate will provide excellent customer service with a mostly inbound call model.
- The candidate will need to be a team player.
- Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs
- Outbound calls to provide follow up when needed.
- Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner
- Identify additional needs customers may have and help them to upgrade products or services
Qualifications:
- Current Health insurance license in your state of residence
- High speed internet access (>15 mbps)
- Minimum six (6) months sales experience
- Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)
- High school diploma or equivalent
- Computer savvy