Serves customers by providing information; responding to requests; resolving problems; collecting revenue.

Duties:
* Provides information to customers by verifying understanding of request; answering questions; offering assistance.

* Initiates service by recording requests; forwarding to dispatching.

* Collects revenue by receiving and recording payments.

* Resolves billing problems by identifying the problem; explaining procedures; forwarding required adjustments.

* Improves quality results by evaluating processes; recommending changes.

* Accomplishes customer service and organization mission by completing related results as needed.

Skills/Qualifications:
Informing Others, Verbal Communication, Resolving Conflict, Listening, Multi-tasking, Customer Service, General Math Skills, Promoting Process Improvement, Problem Solving, Thoroughness, Quality Focus

Apply MethodStandard Apply: In person at1131 Jayell Road, Sevierville, TN 37862 Phone : 865-776-1593

Job Types: Full-time, Part-time

Pay: $13.00 - $17.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Rotating weekends
• Weekends as needed

Education:

• High school or equivalent (Preferred)

Work Location: In person