Retail Sales Associate

General Responsibilities

This position provides customer service and merchandising in a Goodwill Retail facility in either a part-time or full-time capacity; also practices the agency’s core values of Success, Collaboration, People and Positivity.

Essential Duties, Responsibilities and Functions

Essential functions include but are not limited to:

• Serve customers and team members in a knowledgeable, respectful manner

• Assist managers in meeting sales goals through customer service and merchandising

• Perform sales transactions accurately and in accordance with cash handling procedures

• Follow all retail and safety guidelines and procedures

• Maintain a standard of store cleanliness

• Maintain a professional appearance

• Follow the guidance and any duties assigned by the Retail Manager.

Required Skills and Abilities

• Ability to positively interact with customers

• Ability to perform as a team member

• Ability to follow detailed instructions

• Ability to perform a variety of sales transactions quickly and accurately

• Skill in multi-tasking and staying calm and focused under pressure

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Qualifications

Demonstrated competence in interpersonal relations and communication
Knowledge of basic mathematics
Previous customer service experience preferred
Previous retail experience preferred

Education

High school diploma or equivalent preferred

Physical Requirements

Must be able to lift 35 pounds repeatedly, reaching, bending, twisting; extended periods of time standing

Other

Must be able to work a variety of hours and days of the week consistently
May be required to pass a pre-employment drug screen and theft-related criminal background check