The Retail Sales Associate at the Eiteljorg Museum will be the face of the store. You will provide excellent customer service and drive sales through your knowledge of sales, a deep commitment to the museum’s mission and the ability to cultivate a collaborative, results-oriented team culture are essential.

Hourly: $15

To Apply: Please submit a cover letter and résumé to [email protected].

Please note that a job offer will be contingent on completion of a successful background check.

Required Skills, Competencies, and Qualities:

• Excellent written, verbal (and nonverbal) communication skills and strong organizational skills
• Dedication to providing exceptional service and support to patrons, employees and other partners
• Exceptional level of self-awareness and emotional intelligence
• Ability to maintain regular, punctual attendance
• Consistent work habits
• Ability to work effectively with a diverse range of internal and external stakeholders, including staff, volunteers, vendors, and other partners.

Qualifications and Work Experience Requirements:

• High School degree plus two years retail sales experience.
• An interest in and knowledge of American Indian & Western art and culture
• Ability to operate a point of sale terminal and calculator.
• Flexibility to work days, weekends and occasional evenings
• Ability to stand and walk on feet for long periods of time (up to 8 hours); climb a 6 foot ladder and lift up to 50 pounds.
• Contribute to a positive working environment and cooperate with co-workers.
• Must have a professional appearance and wear professional attire.

Physical and Work Environment Demands:

The Retail Sale Associate role primarily involves working in an office environment within the museum, requiring the ability to sit, stand, and walk for extended periods, often moving between different areas. The position necessitates regular use of hands and fingers for handling objects, tools, or controls, particularly when using a computer or managing physical membership materials. Adequate vision and hearing are essential for tasks such as reading documents, using a computer, and communicating effectively with colleagues and members. Occasionally, the role may require lifting and carrying objects, such as membership materials, event supplies, or office equipment, weighing up to 25 pounds. The job also involves frequent repetitive motions, such as typing and using a computer mouse.

While most work is performed in a typical office setting with controlled climate and standard office lighting, some duties may take place in various indoor and outdoor event settings, requiring adaptability to different environments and weather conditions. The noise level is usually moderate but may occasionally be higher during events. The role involves regular interaction with staff, members, donors, and the public, necessitating excellent interpersonal and communication skills. Although the position generally follows a standard workweek, flexibility is required to accommodate events, meetings, and other activities that may occur outside of regular business hours, including evenings and weekends.

Mission Statement: The Eiteljorg Museum explores the intersection of the arts, histories and cultures of the past and present by sharing the diverse stories of the American West and the Indigenous Peoples of North America.

Vision and Values: The Eiteljorg Museum is committed to being a welcoming environment where people feel a sense of belonging. We aim to build authentic connections through artistic expressions and educational programs, creating thought-provoking experiences that explore our past, present, and shared future. We amplify the voices of artists and champion their creative expression, representing the intersection of cultures and perspectives to create a place where transformation is possible. Our diverse story of human accomplishment, adversity, and perseverance is told with respect and sensitivity to all peoples and cultures. We uphold the values of integrity, respect, collaboration, and excellence as paramount to accomplishing our mission. Integrity involves stewarding our collection, resources, processes, and relationships with honesty and transparency. Respect is intentionally weaving diversity, equity, accessibility, and inclusion into every aspect of the Museum. Collaboration involves developing and sustaining authentic internal and external relationships that support common goals. Excellence is about creating exceptional experiences.

Commitment to Diversity and Inclusion: The Eiteljorg Museum is committed to fostering a diverse and inclusive environment. We actively encourage applications from candidates of all backgrounds and strive to support a workforce that reflects the rich diversity of the communities we serve. We are an equal opportunity employer.

ADA Requirements: The Eiteljorg Museum is committed to providing equal employment opportunities to all individuals, including those with disabilities. In compliance with the Americans with Disabilities Act (ADA), the Museum will provide reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job, unless such accommodations would cause undue hardship. If you require accommodation during the application or hiring process, please contact Human Resources at 317.275.1335 . We will work with you to meet your needs in a confidential and respectful manner. The Eiteljorg Museum values diversity and inclusion and encourages all qualified individuals to apply.