Position Purpose: Prepares coffee drinks and related food items as requested by customer. Ensures customer service and product quality, selection and availability.

Key Responsibilities & Accountabilities:

· Champions Company and Division customer service programs to meet or exceed Division customer service goals. Handles customer relations in a positive manner, including effective resolution of customer complaints. Promotes Albertson’s philosophy of personalized service in the coffee bar.

· Fills customer orders by preparing specialty drinks and beverages and by properly stocking pastry and other display cases. Builds sales through sampling, suggestive selling and other sales techniques. Makes intercom announcements.

· Cleans and maintains coffee bar sitting area.

· Receives and breaks down loads. Stocks, displays and rotates product to ensure compliance with vendor and Company requirements on quality, temperature, cleanliness, selection, display and proper inventory level to meet customer demands. Prevents the sale of out of code product. Creates effective displays for coffee, cups, pastry and other related merchandise in the coffee bar.

· Cleans all production equipment to maintain proper repair and order. Communicates with the Coffee Bar Supervisor on all maintenance issues.

· Operates checkstand equipment such as cash register and scanner to process customer orders. Receives payment from customer for purchases and makes change. Performs cashier duties including cash handling, totals, reconciling daily or shift cash transactions other point-of-sale functions.

· Assists customers by answering questions on product specification and taking and filling special orders.

· Ensures compliance with vendor requirements. Monitors inventory and space security.

· Implements effective promotional and seasonal displays. Controls shrink and expenses. Maintains and organizes work and sales areas, backroom, cooler and freezer.

· Ensures proper merchandizing of product by understanding and implementing schematics, merchandizing of advertised items, proper signing procedures and monitoring product flow.

· Answers and responds to incoming calls appropriately. Receives and appropriately resolves customer complaints and reports to the Coffee Bar Supervisor as appropriate.

· Responsible for performing all job duties and responsibilities safely, accurately and with honesty and integrity.

· Other necessary and required duties.

Job Types: Full-time, Part-time

Pay: From $15.84 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid sick time
• Paid time off
• Paid training
• Referral program
• Vision insurance

Shift:

• 4 hour shift
• 8 hour shift
• Day shift
• Morning shift

Shift availability:

• Day Shift (Required)
• Night Shift (Preferred)

Work Location: In person