Summary
Under general supervision, this role is responsible for meeting objectives of developed sales goals established for the Western Stockmen's retail store operations set by the supervisor. Assist walk-in customers and phone customers, to include affirming indications on animal health, clarifying feed and minerals usage. Assist in warehouse as needed by supervisor.

Key Responsibilities

• Maintains strong interface with company's service organization to ensure superior customer service. Support outside sales staff to provide product and service for outside sales.
• Follow all Board of Pharmacy regulations as to labeling, invoicing, and retention of script drug sales.
• Assists in warehouse as needed, work with our company objectives in maintaining supply and minimizing product carryover.
• Work with sales staff to assist in managing store inventories.
• Responsible for actively participating in maintaining the retail inventory at the store. Perform store inventories, help interpret results and control inventory shrink.
• Maintains positive customer relations with present/prospective customers.
• Provide knowledge to customers on animal health, feed and mineral products and treatments.
• Obtains feedback from customers regarding products.
• Responsible for actively participating in selling products to support counter sales including: dispatch and delivery of animal health products, minerals, and feed.

Disclaimer   The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Typical Education

• High school diploma or general education degree (GED)

Relevant Experience

• 3+ years related experience and/or training in ranching or dairy.
• Basic knowledge of IT (Internet, Excel, PowerPoint, Word, or facilities with systems)

Requirements:

• Good knowledge of computer systems
• Organizational and communications skills
• Excellent oral, written, and interpersonal communication skills
• Ability to use a 10 key calculator and telephone
• Valid Driver's License