YOU MUST APPLY THROUGH THE WEBSITE BELOW:

** https://www.mynavyexchange.com/nex/work-for-us and search hour position number 240001i8**

Why the Navy Exchange Service Command?

While some may serve overseas for our country, we hold down the fort – we serve the men and women who wear the flag – America’s strength, America’s heart. We are here to guide them, and deliver our service members and their families the tools they need to do what they love to do.

• You can expect an unforgettable, dynamic, and competitive work environment.

The Benefits begin DAY ONE:

We know you work hard, and cultivate the very best solutions for your family – and that’s why the benefits we offer, you won’t find anywhere else:

• We offer a competitive federal salary beginning at the Non-Appropriated Fund NF-01 level + depending on experience
• Did we mention, your Benefits begin on DAY ONE?
• Federal Healthcare benefits
• Dental, Vision, 401(k) & Pension Plan
• Accrual of paid time off at DAY ONE
• Tuition reimbursement program
• Continuity Programs for Military Spouses
• Public Student Loan Forgiveness eligible* after qualifying years of service
• Tax Free shopping, worldwide, at any Navy Exchange location

Because here at the Navy Exchange Service Command, there’s no such thing as tomorrow – there’s only today. GET AFTER IT. Seize the opportunity to grow and be community driven, too. Build a mission driven life. Mission: YOU.

Job Summary:

• As a sales associate you will be the face of our company
• You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions.
• You will be directly responsible for assisting customers and helping them recognize the need for our products and services.
• Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional.
• Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization.

Duties and Responsibilities:

CUSTOMER SERVICE

• Proactively engage and make a connection with customers.
• Asking questions and listening to customers’ needs.
• Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card.
• Provide premier customer service.
• Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes.

ORGANIZATION:

• Maintaining store appearance.

SALES:

• Cross-selling products and knowing layout of the store.
• Make suggestions to customer on latest trends and current promotions based on customers’ individual needs.
• Upselling products.
• Learning product features, keeping up with the latest trends, leveraging company tools and technology to confidently provide the customer with product knowledge & specs.
• Using a Point-of-Sales system processing cash, exchanges, discounts, gift cards, credit cards, debit cards, cash handling including counting money and returning accurate amounts to customer.
• Completing various forms of paperwork reports and reconciliation

INVENTORY:

• Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed.
• May participate in periodic inventories.

DEPENDABILITY:

• Adherence to assigned work schedule.
• Accurate and complete follow through on work assignments.
• Other Duties as assigned

QUALIFICATIONS

PRODUCT KNOWLEDGE

• Basic knowledge of products & merchandise

EXPERIENCE:

• Retail experience preferred but not required.

COMMUNICATION SKILLS:

• Strong interpersonal and communication skills.
• Ability to read write and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to effectively communicate with customers, peers, and management.
• Ability to communicate on the telephone with proper etiquette.

MATHETMATICAL SKILLS:

• Basic math functions such as addition, subtraction, multiplication, and division.

REASONING ABILITY:

• Ability to multitask while being attentive to customers and remaining flexible to the needs of the business.
• Ability to work as part of a team and take initiative independent of direct supervision.

PHYSICAL DEMANDS & WORK ENVIRONMENT:

• This position involves constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours.
• May occasionally involve stooping, kneeling, crouching, and climbing ladders.
• Vision abilities include close vision, color vision, depth perception, and ability to adjust focus.
• Involves lifting at least 25 lbs. and up to 50lbs in some departments.
• Work typically performed indoors but may be assigned outdoors depending upon location.

OTHER SKILLS:

• Enthusiastic, friendly, and energetic with a desire to provide outstanding service.

WORK HOURS:

• Available to work a variety of hours which may include early mornings evenings weekends and holidays.

Experience:

No experience required. High school graduate or equivalent preferred.

Job Type: Part-time

Pay: $15.00 per hour

Expected hours: 20 – 34.5 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 4 hour shift
• 8 hour shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Preferred)

Ability to Commute:

• Annapolis, MD 21402 (Required)

Work Location: In person