SALES ASSOCIATE
- Navy Exchange Service Command
- Annapolis, MD
- Part Time
- 14 days ago
Advertisement
Job Description
Why the Navy Exchange Service Command?
While some may serve overseas for our country, we hold down the fort – we serve the men and women who wear the flag – America’s strength, America’s heart. We are here to guide them, and deliver our service members and their families the tools they need to do what they love to do.
- You can expect an unforgettable, dynamic, and competitive work environment.
The Benefits begin DAY ONE:
We know you work hard, and cultivate the very best solutions for your family – and that’s why the benefits we offer, you won’t find anywhere else:
- We offer a competitive federal salary beginning at the Non-Appropriated Fund NF-01 level + depending on experience
- Did we mention, your Benefits begin on DAY ONE?
- Federal Healthcare benefits
- Dental, Vision, 401(k) & Pension Plan
- Accrual of paid time off at DAY ONE
- Tuition reimbursement program
- Continuity Programs for Military Spouses
- Public Student Loan Forgiveness eligible* after qualifying years of service
- Tax Free shopping, worldwide, at any Navy Exchange location
Because here at the Navy Exchange Service Command, there’s no such thing as tomorrow – there’s only today. GET AFTER IT. Seize the opportunity to grow and be community driven, too. Build a mission driven life. Mission: YOU.
https://www.youtube.com/watch?v=9h1WLIY3hT8 – Heroes Welcome
Job Summary:
- As a sales associate you will be the face of our company
- You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions.
- You will be directly responsible for assisting customers and helping them recognize the need for our products and services.
- Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional.
- Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization.
Duties and Responsibilities:
- CUSTOMER SERVICE
o Proactively engage and make a connection with customers.
o Asking questions and listening to customers’ needs.
o Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card
o Provide premier customer service.
o Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes.
- ORGANIZATION
o Maintaining store appearance.
- SALES
o Cross-selling products and knowing layout of the store.
o Make suggestions to customer on latest trends and current promotions based on customers’ individual needs.
o Upselling products.
o Learning product features, keeping up with the latest trends, leveraging company tools and technology to confidently provide the customer with product knowledge & specs.
o Using a Point-of-Sales system processing cash, exchanges, discounts, gift cards, credit cards, debit cards, cash handling including counting money and returning accurate amounts to customer.
o Completing various forms of paperwork reports and reconciliation
- INVENTORY
o Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed.
o May participate in periodic inventories
- DEPENDABILITY
o Adherence to assigned work schedule.
o Accurate and complete follow through on work assignments
- Other Duties as assigned
QUALIFICATIONS
- PRODUCT KNOWLEDGE
o Basic knowledge of products & merchandise
- EXPERIENCE
o Retail experience preferred but not required
- COMMUNICATION SKILLS
o Strong interpersonal and communication skills.
o Ability to read write and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals.
o Ability to effectively communicate with customers, peers, and management.
o Ability to communicate on the telephone with proper etiquette.
- MATHETMATICAL SKILLS
o Basic math functions such as addition, subtraction, multiplication, and division.
- REASONING ABILITY
o Ability to multitask while being attentive to customers and remaining flexible to the needs of the business.
o Ability to work as part of a team and take initiative independent of direct supervision.
- PHYSICAL DEMANDS & WORK ENVIRONMENT
o This position involves constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours.
o May occasionally involve stooping, kneeling, crouching, and climbing ladders.
o Vision abilities include close vision, color vision, depth perception, and ability to adjust focus.
o Involves lifting at least 25 lbs. and up to 50lbs in some departments.
o Work typically performed indoors but may be assigned outdoors depending upon location.
- OTHER SKILLS
o Enthusiastic, friendly, and energetic with a desire to provide outstanding service.
- WORK HOURS
o Available to work a variety of hours which may include early mornings evenings weekends and holidays