Guest Relations -Supervisor (Salon/Spa)

Seaport Salon & Spa is seeking a team-oriented Supervisor to support our team and bring fresh leadership ideas. We would love for you to join our team culture and commitment to providing a elevated guest experience.

Duties Include:

• Supports team and department management.
• Works directly with leadership to ensure company standards and goals are met.
• Continues to grow culture and a positive work environment for our artists/team and guests.
• Supervise Guest Relations Department, assist with guests check in/out, appointments/payment, but also our chance to connect with the guest, ensure they had a great time, and thank them for choosing Seaport.
• Fills in for General Manager as assigned.
• Sets department sale goals.
• Prepares orders, receives, and processes inventory.
• Participates in regularly scheduled salon meetings, cross-training opportunities, and Advanced Trainings
• Welcoming guest environment & assisting management professionally with uncomfortable more complex guest situations.
• Experience mentoring employees
• Multi-tasking skills, goal setting and execute tasks efficiently.
• A willingness to be a team-player, open schedule availability including evenings/weekends.
• Schedules for department staffing
• Event coordinating on site & off
• Other duties as assigned and/or required.

Must be always willing to step in to assist with company operational processes and housekeeping tasks. Previous successful management experience or lead role in a fast-paced, guest-oriented environment (salon/spa specific experience is a plus!)

Employment Benefits Include:

• Medical/Dental Insurance
• Aflac Insurance
• Paid Vacation/Sick Leave
• Staff Discounts

Compensation Includes:

• Hourly $20-21 per hour.
• Retail Bonus

Contact Information:

Seaport Salon & Spa

9130 Washington Ave NW Silverdale, WA 98383

http://seaportsalon.com

email: [email protected]

Job Types: Full-time, Part-time

Pay: $20.00 - $21.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 4 hour shift
• 8 hour shift

Experience:

• Management: 2 years (Required)
• Customer service: 2 years (Required)

Work Location: In person