Amada Senior Care is a FAST GROWING HOME CARE AGENCY seeking a highly organized, self-motivated, enthusiastic CAREGIVER COORDINATOR, RECRUITER, and SCHEDULER to become part of our team. Our mission is to Enrich the Lives of our Clients and Caregivers. This role is designed to cross several key areas of the business focusing on Caregiver and Client satisfaction. We would love to find a CAREGIVER COORDINATOR who is fluent in either Tagalog or Spanish!

We offer a positive work environment with tremendous growth potential. Your contributions will truly make a difference in the lives of seniors, their families and our most treasured asset, our caregivers.

Amada Senior Care Offers:

· Exceptional pay

· An enjoyable and rewarding work environment

· Continuing Education

· Retention Bonus

· Referral Bonus

· 401k

· Employee Recognition

About the Opportunity

· Promptly answers inquiries from potential and current clients.

· Ensure all information regarding clients and employees is documented thoroughly in accordance with company policy.

· Reach out to caregivers weekly for current availability, document and record.

· Validate caregiver hours worked, routing appropriately for payroll processing.

· Accurately schedule/coordinate caregivers based on client assessment/plan of care.

· Promptly respond to schedule conflicts, emergencies and “call outs”

· Complete next business day/weekend schedules before end of each business day.

· Checks for exceptions (timecards) daily to ensure shifts covered.

· Manage scheduling operations including the caregiver placement, case coverage, off-hour support, and quality assurance.

· Recruit, interview and on-board qualified caregivers that pass hiring standards.

· Manage staff orientation, training, development, retention and day-to-day operations.

· Be reliable, responsive and convey a high degree of trust and empathy for every client and caregiver.

· Report to Administrator who would be the best candidate for employee recognition programs.

· Coordinate & Assist with setting appointments for Customer Service/Care Coordination visits.

· Enter and record Key Performance Indicators (KPIs)

· Participate in weekly staff meetings prepared to discuss Caregiver issues or concerns, Client issues or concerns, Staffing needs/concerns/challenges, and Clean up caregiver and Client census (weekly)

Amada’s ideal Office Manager will have:

· Minimum of two years of supervisory/management experience in a related field

· One to two years of recruiting experience in Home Care

· Advanced computer skills in business related applications (Office, Excel, etc. AxisCare a plus!)

· A current driver's license and a dependable insured automobile

· A professional appearance and promotes a positive work environment

· Ability to multi-task effectively and be organized.

· Experience as a Caregiver is a bonus

Amada Senior Care is an equal opportunity employer and values diversity.

Job Types: Part-time, Full-time

Pay: Up to $17.00 per hour

Benefits:

• 401(k)

Supplemental schedule:

• On call
• Overtime

Weekly schedule:

• Monday to Friday

Ability to commute/relocate:

• Douglasville, GA: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• EXPERIENCE WITH HOME CARE SCHEDULING SOFTWARE

Experience:

• Home Care: 4 years (Preferred)
• Administrative experience: 3 years (Preferred)
• MANAGING STAFF Scheduling: 2 years (Preferred)

Work Location: In person