Scheduler will be responsible for providing a world class patient and family centered experience across the continuum that contributes to the customer satisfaction/retention, exceptional quality/value, and financial health in a high performance contact center environment. This position requires high quality customer service assistance when responding to inquiries pertaining to a variety of clinics under the SEMG umbrella. Schedulers will be responsible for scheduling and registering appointments for SEMG utilizing all available informational tools. Calls may consist of requests for appointment scheduling and/or registration of SEMG.