Responsibilities: Under the direction of the Families Forward Clinical Coordinator, performs a wide variety of secretarial/support tasks, which require proficiency in the use of a computer, in particular Excel. Duties may include but are not limited to investigating, organizing, and summarizing data for Families Forward, takes staff meeting and other meeting notes. Supports front desk secretary which could include screening and routing telephone calls, assisting walk-in consumers and other visitors by ascertaining needs or referring to appropriate staff and perform reimbursement processes. Variety of other duties to support program units such as coordinating intake paperwork, workflow and tracking for programming, organize new hire packets and training material and scheduling meetings. Responsible for carrying out all activities of the program/sub-unit in such a manner that fulfills CMHA-CEI mission, policies and procedures. CMHA-CEI is a Michigan Certified Bronze Level Veteran Friendly Employer and we encourage active military service member, veterans, and their family member to apply

Requirements: Possession of a High School diploma or G.E.D. equivalency required. A minimum of two years secretarial experience or equivalent required. Must be able to pass a Microsoft Word and Excel exam with a proficient score. Proficient in Microsoft Word is required. Knowledge and experience of Excel is required. The ability to gain proficiency in Smartcare, the agency software that tracks statistical data, services rendered and bill for services is required. Ability to communicate accurately and effectively both in writing and verbally is required.

Conditional Employment Requirements: Employment offers for this position will be contingent upon the results of a criminal background check. Must be able to pass pre-employment drug screen.

To Apply: Applicants must submit an employment application. Resumes cannot be substituted for the employment application. CMHA’s promotion of diversity is fueled by the desire to seek equality of opportunity for all persons.

Salary/Hours: $17.85-$19.75 hourly . 40 hours a week. Monday through Friday, 8:00 a.m. to 5:00 p.m.

Location: Families Forward, Lansing, Michigan