Sonata East at Viera

Security Guard/Night Concierges

  • Sonata East at Viera
  • Melbourne, FL
  • Other
  • 15 days ago
Salary
$15 / Hour

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Job Description

Inspiration lives here.:
At AgeWell Solvere Living, we don't just offer you a job; we invite you to become part of a dynamic team that champions your potential. Just as we honor the legacies of those who reside in our communities, we celebrate the dreams of those who work alongside us. Imagine a workplace where your efforts make a meaningful impact on lives, where your ideas are valued, and your growth is nurtured. That's the spirit of our culture - supportive, inclusive, and empowering.

Responsibilities:
The Security Guard/Evening Night Concierge supports the community in maintaining a safe and secure environment during evening and nighttime hours. He/she also serves as an

ambassador for the Community and may execute receptionist, housekeeping and light maintenance responsibilities to assist in the operation of the Community.

  • Provides positive first impression to all who enter the Community.
  • Answers and screens all incoming telephone calls in a courteous and professional manner, routing calls and taking messages as appropriate.
  • Greets all visitors in a friendly, courteous, and professional manner.
  • Screens and requires visitors to “sign in” at reception desk and manages entry/exit.
  • Notifies Residents of visitors.
  • Instructs Resident’s visitor according to Resident’s instructions.
  • Assists managers with various clerical responsibilities.
  • Pages staff wearing beepers, as necessary.
  • Hands out maintenance requests forms and passes them onto Environmental ServicesDirector.
  • Keep front desk and lobby area neat and organized.
  • Is familiar with and follows all emergency and safety equipment including security cameras, phones and life safety systems.
  • Secures all areas of the building, checking for open doors and any unusual activity.
  • Makes frequent scheduled rounds of interior and exterior of community during shift and addresses any issues presented.
  • Responds to emergencies as directed and per policy.
  • Completes assigned housekeeping and light maintenance tasks as assigned.
  • Follows shift task assignments as provided.
  • Understands all safety policies and procedures.
  • Communicates effectively with Business Office Manager and other staff.
  • Immediately advises Business Office Manager, Maintenance Director and General Manager of any changes in physical and/or mental health of Resident immediately as well as any physical plant or other safety emergencies.
  • Performs other duties as necessary
Qualifications:
  • High School Diploma required.
  • Must possess a high degree of interpersonal relations skills and ability to relate to a variety of people and personalities.
  • Prior experience in working with public
  • Requires considerable initiative and judgment.
  • Must be able to work flexible hours and participate in holiday activities.
  • Must be comfortable with a multi-line telephone system, answering, taking messages and transferring calls.
  • Strong organizational, oral, and written communication skills.
  • Experience and ability to handle housekeeping and light maintenance tasks assigned.
  • Self-motivated and ability to work with minimal supervision.
  • Must possess the ability to communicate effectively with all levels of management, employees and outside contacts.
  • Customer service orientation.
  • A proven team player.
  • Physically able to bend and reach.
  • Physically able to sit for extended periods of time.
  • Physically able to lift up to 40 pounds at times
Miscellaneous:
  • May have their picture taken and image used in social media or community advertising.
  • May be video recorded from devices installed by families in residents’ apartments.
  • Required to work weekends and holidays as assigned.
  • May be required to work on shifts other than the one for which hired.
  • May be required to work extended hours (up to 16 hours per day).
  • May be exposed to infectious waste, diseases, conditions, etc., including HIV, AIDS, and Hepatitis B C viruses.
  • Could be subject to hostile and emotionally upset Residents due to mental status.
  • Background, criminal, and drug tests as required by HR policies and procedures.
  • May be asked to submit to random drug test during employment.

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