Why USAA?

Let’s do something that really matters.

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!

The Opportunity

As a dedicated Security Specialist - Intermediate Level, you will be responsible for monitoring the safety and security of employees, contractors, visitors and facilities worldwide. Uses a variety of tools ranging from access control, CCTV, GIS, alarm monitoring to various intelligence sources, internet, communication and in-house tools, to detect, analyze and dispatch/alert Security Officers, appropriate Strategic Partners, and/or external responding authorities/fire/law enforcement regarding any adverse conditions to the enterprise or its employees, contractors and visitors. These incidents may range from intrusion and workplace violence to adverse weather conditions and technical failures. Works under general supervision. Performs basic to moderately complex work assignments and problem resolution across multiple disciplines.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX. Relocation assistance is not available for this position.

What you'll do:

• Monitors, prioritizes and directs response to enterprise wide security activities from the 24x7x365 Security Operations Center Assists employees, contractors and visitors in all concerns that pertain to safety and security.
• Conducts ongoing review of multiple systems and sources to detect potential risks Investigates alarms, dispatches Security Officers, or alerts Fire and/or law Enforcement agencies Logs daily activities and creates Incident Reports Other duties as assigned.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• High School Diploma, General Equivalency Diploma, or applicable Trade School/Technical Diploma required.

• 1 or more years of operational experience in a fast-paced Operations Center environment or Emergency Management background.
• Possess the ability to liaise with law enforcement and security industry personnel.

What sets you apart:

• Associates degree in Criminal Justice, Emergency Management, or related field. Substitute 2 years in a leadership position for education.
• Intermediate to advanced Microsoft Office proficiency
• Excellent multi-tasking and critical thinking skills
• Superior verbal and written communication skills, both intra-team and to across external teams and agencies.
• APCO Certified Public Safety Telecommunicator
• NIMS IS-700, ICS-100

• US military experience through military service or a military spouse/domestic partner [optional]

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

What we offer:

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $43,680.00- $61,830.00.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.