Applicants must be currently authorized to work in the United States on a full-time basis. Western Union will not sponsor applicants for work visas for this position.

Senior Manager, Database Technology Operations

Do you enjoy collaborating with internal stakeholders in designing and maintaining highly available and scalable database systems? This role will also work closely with the application engineering, support and product teams, own the solution opportunity from a technical perspective, engage with internal customers towards successful completion of the assigned projects.

Our ideal candidate will possess hands on experience in working on relational and non-relational databases (Oracle/SQL Server/DB2/PostgreSQL/MySQL/Redis/Couchbase/Cassandra) on AWS and/or on-prem infrastructure.

Experience in deploying databases (on-prem/AWS) and production support with performance tuning and root cause analysis is critical.

Responsibilities:

• Enable the delivery of high-quality service of database infrastructure support and ensure service support and delivery processes are in place to meet business needs.
• Own and manage the entire database portfolio (Oracle, MSSQL, DB2, AWS RDS MySQL/PostgreSQL/Aurora MySQL/ Aurora PostgreSQL/Couchbase/Cassandra). Leading virtual teams, 3rd parties and 3rd party services.
• Handle internal and third-party service review meetings covering performance, service improvements, quality and processes.

• Design highly available (HA) and scalable database solutions and advocating best practices across on-prem and AWS Cloud.
• Design and implement DR solutions for large scale database systems.
• Collaborate with architecture, engineering, support, teams in designing, deploying and database solutions.
• Handle multiple projects and deadlines in a fast-paced environment independently.
• Advanced troubleshooting skills:  Database performance tuning, issue resolutions, on-going replication issues.
• Automation of Day-to-day administration and Database Maintenance in Cloud/or on-premises
• Define and manage best practices around database security and help to ensure security and compliance across all database systems.
• Identify and drive methodologies and processes that support world class standards for production stability and identify and manage key targeted areas for improvement.
• Conduct regular team huddles, weekly problem-solving workouts, process confirmation reviews and 1x1 coaching sessions.

Qualifications

• Minimum of 10 years of experience working in Fintech, Ecommerce, IT or consulting organization, of which at least 6-7 years of experience designing and implementing database systems in on-premises and AWS cloud. Hands-on experience is a must.
• Professional experience working on on-prem/AWS databases such as Oracle/ MS SQL Server / DB2 / MySQL / PostgreSQL / Couchbase / Cassandra databases.
• Hands on experience in managing at least one database replication technology: Oracle Goldengate / IBM MQ / HVR (Fire Tran)/ AWS DMS.
• Prior experience in leading virtual teams, 3rd parties and 3rd party services.
• A bachelor’s degree from an accredited college/university; master’s degree is preferred.
• Proven experience of using SQL & NoSQL datastores
• Hands-on experience AWS Cloud, preferred certification in AWS
• Experience with database DevOps practices, infrastructure as a code automation tools such as terraform, AWS Cloud Formation.
• Experience in implementing solutions using flavors of Linux operating systems, load balancers, HA/DR & storage architectures.
• Experience in database migrations from on-prem to AWS Cloud,

We make financial services accessible to humans everywhere. Join us for what’s next.

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.

Salary

The base salary range is $125,000 – $160,000 USD per year. This role is also eligible to receive an annual bonus that aligns with individual and company performance. Actual salaries will vary based on candidates' qualifications, skills, and competencies.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few
(https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your United States-specific benefits include:

• Family First Program
• Flexible Time Off
• Medical, Dental, and Life Insurance
• Student Loan Repayment Program
• Tuition Assistance Program
• Parental Leave

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.  

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week. 

#LI-DP1 #LI-Hybrid #DICE

Estimated Job Posting End Date:

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.