Job Title:

Staff IT Analyst/Administrator

Location:

Block 23

What you'll do:

As an Staff IT Analyst/Administrator on the IT Bus Ops team you are responsible for ensuring all IT contracts are moved through the various stages of approval with the different areas through to execution in a timely manner ensuring that project timelines are not affected. This role will work closely with IT leadership throughout the process and ensure that all policies and processes are followed to reduce any risk to the bank.

This role requires strong communication and collaboration skills to develop relationships across the organization and can articulate the progress, challenges and improvement opportunities that clearly articulates when business value will be delivered. Additionally, this role requires a high attention to details to keep documents and procedures up to date, as well as verify all information is correct while adding it to our team SharePoint tracker which is used by our team for numerous requests and reporting.

What we are looking for:

Responsibilities

• Own and manage the IT contract management process in its current state
• Lead effort to modernize and mature the contract management process
• Build relationships with process stakeholders, answer questions, and provide guidance to continue to mature the program
• Work with various IT business units to ensure that controls are adequate, appropriate and effective
• Ensure policies, procedures, exceptions and other related documents are kept current
• Generate reporting and metrics showing both key risk indicators and key performance indicators relating to the contract management functions
• Report on current state via metrics to tell the story and provide updates on modernization efforts
• Create dashboards to report on relevant data (total spend by vendor, spend against budget by vendor, etc.)

Qualifications

• Bachelor’s degree with a technology or business emphasis
• 3-5 years of experience in a relevant functional area to include banking, IT operations or project management and finance or accounting
• Strong written and verbal communication skills.
• Superior analytical and problem-solving abilities.
• Ability to explain complex information to colleagues using clear, simple language.
• Experience in metrics or success measures management
• Experience in tracking progress and telling the story of program progress
• Experience building Board level and executive/management reports and presentations Project Management experience desired
• Knowledge and experience with risk management processes, techniques and tools
• Previous experience in SQL, Tableau, DevOps, Excel Macros, and VBA (Preferred).
• Demonstrates initiative, takes personal accountability, and is driven to both identify and address opportunities to improve the program.
• Proficiency with MS Office Suite (Excel, Access, PowerPoint, and Visio) required.
• Ability to work occasional overtime may be required to finish critical deliverables.
• Experience in data analysis and visualization such as with PowerBI (Preferred).

Benefits you’ll love:
We offer all the important things you'd want — like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you’ll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!

About the company:

Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC.  AmeriHome Mortgage is a Western Alliance Bank company.

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email HR@westernalliancebank.com or call 602-386-2488.  When contacting us, please provide your contact information and state the nature of your accessibility issue.  We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.

© Western Alliance Bancorporation