The Store Fulfillment Associate is responsible for processing customer orders in a timely and accurate manner. The Store Fulfillment Associate plays a key role in executing our “Relentless Customer Care” policy with our online and in-store “Yes! We Have It!” customers. The Store Fulfillment Associate position is non-exempt.

• Pick orders by locating merchandise within the store in a timely manner
• Pack items in accordance with published standards and deadlines
• Ship customer orders in a timely manner by prioritizing orders based on requested delivery option
• Responsible for operational duties including, but not limited to, monitoring and requesting supplies, maintaining accurate records, and maintaining/cleaning the store fulfillment area
• Ability to work at a fast pace, collaborate, and perform duties as requested by management

Position Contribution Level :
Entry Level

Minimum Education & Experience:
High School Diploma or GED equivalent
Reads and speaks fluent English
Ability to read and adhere to all policy and procedure manuals

Physical Requirements:
Capable of lifting up to 50 lbs. at floor level or team lift when appropriate or needed
Ability to push/pull receiving equipment weighing up to 500 lbs.
Capable of operating a computer and other electronic equipment
Ability to stand for long periods of time
Able to repeatedly use hand equipment to process merchandise (sensor remover, tape gun, etc.)
Capable of twisting, bending, and stooping
Ability to work at a safe and steady pace by using all safety equipment as directed

Supervisor :
Store Fulfillment Lead, HR/Ops Manager or Store Manager