Position Summary:

As a Store Manager at American Freight Furniture Department, you will be the driving force behind our store's success. You'll lead a dedicated team, ensuring exceptional customer service, maximizing sales, and maintaining operational excellence. Your leadership will be instrumental in fostering a positive work environment and achieving store targets.

Responsibilities:

• Lead and motivate a team to achieve sales goals and provide outstanding customer service.
• Oversee daily store operations, including inventory management, merchandising, and financial performance.
• Recruit, train, and develop staff to enhance their skills and promote career growth.
• Implement company policies and procedures to ensure compliance and a safe working environment.
• Analyze sales and performance data to identify opportunities for improvement and implement effective strategies.
• Build strong relationships with customers and resolve any escalated issues promptly and effectively.
• Collaborate with regional and corporate teams to execute company initiatives and achieve overall business objectives.

Qualifications:

• High school diploma or equivalent; Bachelor's degree preferred.
• Previous retail management experience, preferably in the furniture or home goods industry.
• Proven track record of meeting and exceeding sales targets.
• Strong leadership skills with the ability to coach, mentor, and develop a team.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office suite and point-of-sale systems.

Competencies:

• Leadership: Ability to inspire and motivate a team towards common goals.
• Customer Focus: Dedication to providing exceptional service and building long-lasting customer relationships.
• Problem-Solving: Capacity to identify issues and implement effective solutions.
• Adaptability: Flexibility to adjust to changing business needs and priorities.
• Time Management: Skill in prioritizing tasks and managing time efficiently.

Skills:

• Sales and negotiation skills
• Inventory management
• Team leadership and development
• Customer relationship management
• Financial acumen

Physical Requirements:

• Lifting and Carrying: Ability to lift and carry trays of food and beverages, typically up to 50 pounds.
• Standing and Walking: Prolonged periods of standing and walking throughout the shift.
• Bending and Reaching: Frequent bending, reaching, and twisting.
• Manual Dexterity: Good hand-eye coordination.
• Communication Skills: Clear verbal communication to interact with people.
• Temperature Tolerance: Ability to work in varying temperatures.

Benefits:

• Holistic Well-Being: Health insurance, wellness programs, flexible hours, and paid time off for full-time staff.
• Financial Security: Competitive pay, paid weekly, retirement plans, and financial planning services.
• Career Growth: Training programs, clear career paths, and mentorship opportunities.
• Recognition: Performance-based incentives, bonuses, and employee recognition programs.
• Inclusive Environment: A diverse and supportive workplace with open communication and teamwork.
• Flexibility: Customizable benefits and support for major life events.