Description
Purpose of Position:
The Store Manager is responsible for overall store management, enhancing the customer experience, meeting sales and profitability goals, and managing staff.
Essential Duties and Responsibilities:

• Develop business strategies to raise our customer pool, expand store traffic, increase market share, and optimize profitability.
• Meet sales goals by training, and providing feedback to sales staff
• Ensure high level of customer satisfaction through excellent service
• Maintain and review inventory, labor, department, and store sales reports
• Oversee and audit cycle counts and price changes
• Review and sign off on gun log paperwork and keep store compliant with all ATF regulations
• Oversee opening and closing procedures
• Manage the Pro-Form, Spiff, and ExpertVoice programs
• Manage eCommerce orders and ship to store processes
• Manage store events, hours, and employment opportunities on the Company website
• Oversee sales training program, ensuring that all employees receive the required training on a semi-annual basis
• Supervise merchandising of entire store ensuring that the entire store is clean, faced, and straight at all times
• Work closely with buying staff to recognize sales trends and customer needs
• Train and develop the Department Managers in their daily duties; including, hiring, personnel coaching, and management to assess training needs and build career paths
• Enter and maintain Department Manager schedules in time and attendance system and back up payroll functions in Office Manager’s absence
• Work with the Facility Manager to maintain the appearance and functionality of the inside and outside of building and grounds, approve and manage all wildlife mounts displayed in the store
• Address all issues that arise from staff or customers (complaints, grievances, etc.)
• All other duties as assigned

Requirements
Qualifications:

• Proven successful experience as a retail manager
• Powerful leading skills and business orientation
• Customer management skills
• Strong organizational skills
• Good verbal and written communication and interpersonal skills

Education/Experience:

• Bachelor’s degree in Business Administration or related field preferred.
• A minimum of 5 years of experience as a retail store manager required, preferably in the outdoor industry.

Supervisory Responsibilities:
This position manages Department Managers in the store.
Travel Requirements:
This position may require some travel.
Sportsman’s Warehouse is an Equal Opportunity Employer.

Job Type: Full-time

Pay: $60,000.00 - $70,000.00 per year

Ability to Relocate:

• Rock Springs, WY 82901: Relocate before starting work (Required)

Work Location: In person