Specific Overview:

Your primary role as a Store manager is to satisfy our customers. It is imperative that you understand how serious we take our customer satisfaction core value. You will be managing the day-to-day operations of the service center. This includes but not limited to ensuring that the operational procedures are completed on each vehicle, training, encouraging, speaking with customers, scheduling/staffing, maintaining a clean service center & meeting KPI’s.

Our Store Managers need to be strategic in thinking, detail-oriented, highly organized, a visible leader, and must have the ability to hold their teams accountable to results. As a Store Manager, you will be responsible for managing the day-to-day operations of your service center and leading the team to profitability through managing key performance indicators such as oil change count, sales, labor, customer satisfaction scores and more.

Qualifications:

· Customer Service skill set is required

· Computer and technology skills are required

· Being able to read, write and understand simple math is required

· Associates degree or equivalent experience in the field

· Valid Driver's License

Essential Responsibilities:

· Uphold the core values as an ambassador to the brand in the field

· Meets all budgets consistently

· Create a weekly, well-planned schedule meeting the weekly deadline as set forth by the Area Manager

· Compliance with OSHA and EPA regulations

· Store and Equip Maintenance

· Effective problem-solving skills/solutions with customers and employees

· Supervision - Ensuring our policies and procedures are followed at all times

· Build a positive culture in their service center through core values and encouragement

· Interviewing and hiring new employees for the service centers

· Consistently score acceptable levels on our Customer Evaluation Audits

Other Expectations:

· To be the first point of contact of support for our employees

· Always open the store on time and never close it early

· Some weekend work is required

We are an Equal Opportunity Employer. Employment opportunities are based upon one's qualifications and capabilities to perform the essential functions of a particular job. All employment opportunities are provided without regard to race, religion, sex, pregnancy, childbirth or related medical conditions, national origin, age, veteran status, disability, genetic information, or any other characteristic protected by law. This Equal Employment Opportunity policy governs all aspects of employment, including, but not limited to, recruitment, hiring, selection, job assignment, promotions, transfers, compensation, discipline, termination, lay-off, access to benefits and training, and all other conditions and privileges of employment.

Job Type: Full-time

Pay: $35,000.00 - $45,000.00 per year

Benefits:

• Paid time off

Shift:

• Day shift

Experience:

• Customer service: 2 years (Preferred)
• Oil change: 1 year (Required)

Ability to Relocate:

• Pensacola, FL 32526: Relocate before starting work (Required)

Work Location: In person