Store Manager-NE_Thrift Store Department-401
Location: The Salvation Army Lee County, AL.
Position Title: Service Center -Store Manager I
Position Type: Regular Full Time/ Hourly
Schedule: Tuesday - Saturday 8-5
Pay: $18.64- $19.00

About this opportunity:
This position Manages the day-to-day Family Store operations which include staffing, facilities, and processes related to donation intake, donation processing, donation pricing, donation presentation for final sale, and point of sale; schedules staff, employees and volunteers to ensure all Family Store functions are adequately covered during all operational periods for the primary purpose of generating significant weekly, monthly, and annual profits

Responsibilities include:

• Administers and monitors the day-to-day operations of a family store; supervises volunteers, beneficiaries, and/or subordinate store personnel; schedules, trains and instructs staff in the proper methods and procedures for performing work; inspects work in progress and upon completion for accuracy and completeness; conducts and/or reviews performance evaluations for staff; provides hiring/firing decisions.
• Ensures that production standards are maintained based on sales data and ensures adequate socking of the sales floor and minimizes the amount of time donations spend in processing.
• Manages stock in keeping fresh stock on the sales floor and removing stale stock in accordance with the stock rotation system; plans, supervises and oversees store employee’s maintenance of displays.
• Analyzes store sales data and manages the store in accordance with same; determines pricing and stock needs based on sales data and donation intake; ensures store turns and maintains a profit; ensures that stock is routinely rotated and ensures that prices encourage the desired level of stock turnover and profit margin; develops methods to increase sales as necessary.
• Ensures the stores has sufficient staffing to cash out customers; prepares and balances the cash drawer and runs routine register print-outs to investigate errors and overages/shortages; prepares and delivers bank deposits; ensures the security and accountability of all cash register funds and sales records in accordance with established operating procedures.
• Collects sales data for the purpose of publishing sales data reports that will direct and impact the operational planning of the store’s profitable success.
• Ensures that personnel maintain a secure, neat, and efficient check-out workstation which includes the adequate organizing, cleaning, stocking, and operation of the cashier workstation.
• Assists customers by explaining store policy and responding to questions regarding the pricing and/or purchasing of items; manages, documents, and follows up on donor and customer related grievances, suggestions, and recommendations.
• Ensures that all customers visiting the store have a pleasant experience.
• Ensure that the donation intake center is adequately staffed and operated in accordance to best practices.
• Manages resources, personnel, donations, and processes for optimal results to equate to consistent ongoing profits.
• Ensures store staff answer the store telephone in a tactful and courteous manner, assist customers by responding to questions and provide directions and/or general information to optimize customer’s shopping experiences and create return customers.
• Ensures that the store is always clean, safe, stocked, and operating under the numerous policies, procedures, and best practices governed by The Salvation Army.
• Ensures that the store is opened and closed in accordance with Salvation Army established policies, procedures, and best practices.
• Ensures staff is available to assist donors with donation intake and donation recording in accordance with store policy.
• Assists customers in carrying purchased/donated items.

What we are looking for in you:

• High School diploma or G.E.D. with one year equivalent college coursework in business, finance, or similar field

and

• Two years successful experience working in a field where producing and sustaining profit is a requirement, with at least one year experience in a supervisory capacity,

or

• any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Physical Requirements and Working Conditions:
Knowledge of effective and efficient techniques for producing and sustaining profit over a long period of time. Knowledge of basic principles and practices of retail store management. Knowledge of the principles and practices of effective customer relations. Knowledge of the principles and practices of personnel management. Knowledge of value of, and fair and reasonable prices for, sale of retail items. Ability to turn profit and sustain profit over course of employment. Ability to learn the in-depth principles and practices of successful retail store management. Ability to determine, maintain, and stay within a budget. Ability to count money. Ability to prepare and maintain attractive merchandise displays. Ability to prepare and maintain accurate and complete store sales and deposit records. Ability to evaluate overall store operations in order to detect deficiencies and implement appropriate corrective action. Ability to supervise, lead, and motivate the work of subordinate employees. Ability to price donated merchandise reasonably and fairly.

MENTAL AND PHYSICAL ABILITIES:
Ability to meet attendance requirements. Ability to read, write, and communicate the English language. Ability to perform mathematical computations and count change. Ability to operate a cash register. Ability to perform continuous walking, stooping, standing, and some climbing. Physical ability to lift and carry and/or push/pull light objects (less than 25 lbs).

Employee Benefits

• Health Insurance
• Voluntary Life Insurance
• Aflac Supplemental - Critical Illness; Accident; Hospital; Vision; Dental
• Vacation, Sick, Personal Leave Time
• Retirement Plans

Why work for us?
The Salvation Army offers a broad range of career opportunities, particularly targeted toward those motivated by our mission, to preach the gospel of Jesus Christ and to meet human needs in his name without discrimination.
We strive to do the “Most Good” for our employees by offering a greater sense of purpose in the work performed by training and mentoring employees and by offering competitive compensation and benefit plans. Our employees understand at the core of their work is the opportunity to be an integral part of an organization that is Doing the Most Good, with these five values at the heart of everything we do:
We are…

• Passionate
• Compassionate
• Uplifting
• Brave
• Trustworthy

To learn more about the Salvation Army Service Center , Lee County, AL please visit the website below: https://salvationarmyalm.org/lee-county/ .

Additional Information: All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.
To apply, please select the “Apply Now” icon at the bottom of this posting.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

When an application is selected for review, typically, only applicants who indicate the relevant education and experience requirements, as indicated in the job description for the position, may be considered for job openings. Please FULLY complete the application, answer questions completely, honestly and to the best of your ability. Please also upload a copy of your resume (when available). Those applicants requiring accommodation to the application and/or interview process should contact a representative of the Human Resources Department at the applicable location.

We appreciate your interest in employment opportunities with The Salvation Army!