We are seeking a motivated individual to fill our Turf Front Desk Associate Day Shift position at our Indoor Sports Turf.

*Please note that this is a seasonal position starting from December to approximately April. Off-season position MAY be available thereafter, depending on availability but is not guaranteed.

Responsibilities:

• Greet each member and guest promptly, enthusiastically and with a smile to create a friendly positive entrance into the facility and provide control of the front door/entry and Turf spaces.
• Ensure that guests and appointments are checked in, using the proper check-in procedures, and direct client to the space and/or coach in a prompt, professional manner.
• Promptly respond to phone and/or in-person inquiries about facility operations and policies. Address callers requests and/or takes appropriate messages.
• Participate in daily general cleaning duties and completes the daily cleaning log.
• Responsible for turf walk-thru as documented in the front desk manual, performing safety and equipment checks and routine batting cage calibrations. Logs all maintenance items and notifies management as necessary.
• Follows proper opening and closing procedures as documented in the front desk manual.
• Work with customers and book birthday parties (scheduling/coordination), collect game suggestions, schedule staff, participate in parties on the day of.
• Reserve time / book appointments for sports lessons, rentals, birthday parties or other activities sponsored by the facility.
• Process camp enrollments, prepare rosters and manage the check-in process for in-flight camps.
• Process retail and concession sales and processes payments for Turf-related services.
• Perform various administrative duties as directed by the supervisor.

Qualifications:

• High School Diploma or equivalent is required.
• This position is customer-facing. Candidate must possess a positive, up-beat personality, excellent customer service skills and the ability to communicate effectively. Strong multi-tasking skills.
• Basic cash processing procedures & computer skills are required.
• Sports background (Softball or Baseball) is preferred but not required. Coaching experience is a plus.

Shift Information:

• This is a seasonal part time position.
• The hours we are looking to fill are Mondays thru Fridays from 3:30 PM to 10:00 PM, 2 or more shifts per week.
• Shifts may be broken into two separate shifts per day, but is not guaranteed.