About Us:

uBreakiFix by Asurion is a global leader in tech care, dedicated to relieving the concerns and inconveniences associated with technology. We ensure that our extensive customer base of nearly 300 million individuals maximizes the potential of their devices, appliances, and connections.

At uBreakiFix by Asurion, we prioritize exceptional customer service and provide a positive working environment for our staff. Our work culture is centered around teamwork and offers opportunities for career advancement based on your interests.

This position is open to individuals of all skill levels who have a passion for helping people with their tech-related needs and wish to develop a deeper understanding of these devices.

About the Role:

As a Marketing Associate, you'll play a crucial role in our sales and marketing efforts. Your responsibilities will include:

• Greeting incoming and outgoing customers in person, by phone, or email.
• Building and maintaining positive relationships with customers professionally and courteously.
• Answering any technical questions regarding the latest mobile technology.
• Commuting to local retail cell phone sales centers to promote our services (Verizon, AT&T, T Mobile, Spirit etc.)
• Collaborating with the sales team to achieve organizational sales goals.
• Contributing to the overall success of the organization by achieving related results.
• Ensuring customer satisfaction and loyalty through exceptional service.
• Supporting an organization that values diversity and actively engages with diverse people, perspectives, and ideas.
• Recognizing the importance of inclusion in achieving our best outcomes.
• Applying your knowledge and expertise through ongoing learning and self-development.
• Staying informed about industry trends and best practices.
• Work hours: Fridays, Saturdays, and Sundays from 11:00 AM to 4:00 PM.
• Pay scale: $13 to $15 per hour (Part-time)
• With a starting pay of $13 to $15 per hour, and the chance to earn uncapped bonuses and commissions, you can look forward to a rewarding career with us.
• Top performers could earn an average $600 to $800 worth of commissions and bonuses for sales and services monthly.
• Performing any other duties as assigned by the management team.

Note: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Our Ideal Candidate:

To excel in this role, you should possess the following qualifications:

• At least 1 year of experience in sales or a related field.
• Ability to understand customer needs and provide effective solutions.
• Having technical knowledge about the latest mobile gadgets to answer any question about them.
• Ability to professionally handle and resolve escalated issues.
• Quick thinking and adaptability in dynamic situations.
• Reliable transportation to commute to various sales centers.
• Ability to work independently and as part of a team.
• Strong interpersonal skills to interact with customers and colleagues.
• High school diploma or general education degree (GED).
• Highly self-motivated with a drive to succeed.

uBreakiFix is an equal-opportunity employer, dedicated to offering equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.

Job Type: Part-time

Pay: $13.00 - $15.00 per hour

Application Question(s):

• Are you looking for part-time or full-time employment?

Experience:

• Marketing/Sales: 1 year (Required)

License/Certification:

• Driver's License (Required)

Work Location: On the road