Welcome to Cornwallis Road Animal Hospital!

Our veterinarians are warm, friendly, and committed to providing the highest quality of care for their patients. All appointments are 30 minutes, providing the doctor time to thoroughly examine your pet and communicate with you.

Herman Jeffer, DVM

Dr. Jeffer is originally from New Orleans, Louisiana, and received his Doctor of Veterinary Medicine degree from Louisiana State University in 2001. Since graduating, he has worked across the country in small and large hospitals, shelters, and the U.S. Army, where he worked with marine mammals, working dogs, and working horses. After moving to Durham in 2006 and receiving his Master of Business Administration degree from UNC, he knew Durham was the place for him.

Job Description for Cornwallis Road Animal Hospital Receptionist

We are a cutting-edge facility providing excellent care to each and every patient who comes through our doors. We are a complete veterinary medical facility designed to provide the utmost care for small animals.

Responsibilities

Following safety procedures

• Greeting and interacting with clients in a friendly, professional, and efficient manner

• Keeping clients informed of wait times

• Comforting and reassuring clients in times of duress

• Receiving and managing incoming calls on a multi-line phone system

• Reviewing estimates and clarifying payment options, including processing payments

• Balancing the cash drawer/keeping the daily report up to date

• Obtaining client written documentation, including consent forms

• Assisting the triage process by escalating client emergencies

• Relaying basic medical information to clients as directed by a veterinarian or technician

• Cleaning duties of the lobby, reception area, restroom, exam rooms, and parking lot

• Previous veterinary experience is strongly preferred. A strong customer service approach and a positive attitude are essential. The environment is fast-paced and requires frequent movement throughout the clinic. If this opportunity sounds like a great fit for you, please apply today!

Requirements and Qualifications

• High school diploma or GED

• Experience providing animal care preferred

• Must be compassionate for animals and self-motivated with a positive attitude

Physical Requirements:

• Ability to lift patients with or without reasonable accommodations.
• Ability to stand for extended periods of time.
• Ability to lift, walk, bend, twist, reach, push and squat most of the workday