Salary Range: $15.00 to $16.00 per hour
This position is responsible for working in a team environment to help with the receipt of goods delivered. Works under the direct supervision of warehouse and store management.
ESSENTIAL FUNCTIONS:
- Unloads merchandise from the freight container following company safety policies and procedures.
- Promptly receives, unpacks, and examines all goods against bills of lading, invoices, or other documents.
- Accurately verifies the quantities, damages, or discrepancies of each shipment and notifies store management of variances.
- Ensures accurate pricing of merchandise before it goes to the selling floor. Prints price labels as needed.
- Segregates merchandise by department and assists in the stocking of merchandise on the sales floor while maintaining a high standard of customer service.
- Continually maintains the receiving warehouse area in an organized, clean, and safe manner per company policy.
- Prepares “inter-store transfers”, “returns to vendor”, and “special orders” (i.e. customer orders, etc.) as needed.
- Assists management in assuring that freight is completed within 48 hours.
- Performs “zero counts” and does “pull downs” as needed.
- Ensures adequate store stock is available to sell to customers by communicating inventory needs to store management in a timely manner. Recommends to store management adjustments to the reorder level for staple items.
- Assists with store management regarding the merchandise presentation to maximize sales and to best accommodate seasonal and promotional activities.
- Follows all safety and security procedures.
- Reports potential problems or concerns immediately to management and completes required reports within 24 hours.
- Properly uses and secures two-way radios and head sets as assigned.
- Follows company policies and procedures.
- Able to report to work as scheduled. Demonstrates regular and reliable attendance.
- Attends and participates in training sessions and monthly store meetings as required.
OTHER FUNCTIONS:
- Maintains equipment and notifies management of repairs as needed.
- Accurately prices and displays (i.e. bins, shelves, displays, etc.) merchandise. Assists store management in the annual preparation and taking of the store’s physical inventory.
- Performs general housekeeping duties (i.e. up keeps a professional appearance of the store’s floors, fixtures, restrooms, employee lounge, etc.) Performs general maintenance of the store’s premises (i.e. store entrance, parking lot, receiving, etc.)
- Promptly and accurately performs any other related duties as assigned by store management including performing related duties of Cashier and/or Sales Associate.
WORKING CONDITIONS:
Equipment/Tools Used: Frequent use of various store equipment such as a forklift, hand truck and other miscellaneous equipment and hand tools (i.e. scissors, box cutters, stapler, computer, printers, calculator, telephone, two way radios, headsets etc.)
Work Hours: Available flexible hours as required including days, nights, weekends, and holidays. Must be available on freight delivery days.
Work Environment: Works under regular store conditions. Frequent exposure to heat, dust, solvents, chemicals, paint, glue, etc.
MENTAL DEMANDS:
- Requires attention to detail, concentration and alertness.
- Basic mathematical skills (i.e. calculation of fractions, percentages, pricing, discounts, taxes, returns, charges, making change, taking inventory, ordering, verification of quantities, etc.)
- Organizes work to complete assignments, maintains accuracy, and demonstrates customer service standards.
- Ability to work under pressure, demonstrate effective decision-making, and ability to exercise sound judgment.
- Ability to perform multiple tasks at the same time
PHYSICAL DEMANDS:
- Continually pushes, pulls, and/or lifts up to 60 lbs. of materials, including lifting and maneuvering up to 100 lbs. of merchandise using a hand truck.
- Ability to become certified to operate a forklift and operate as assigned if applicable.
- Ability to stand for duration up to 8 hours at a time.
- Frequent reaching, twisting, turning, stooping, squatting, crouching, climbing of ladder, grasping and squeezing.
- Manual dexterity to operate hand and/or power tools (i.e. forklift, hand truck, and miscellaneous equipment, computer, calculator, etc.)
QUALIFICATION REQUIREMENTS:
- High School Diploma or equivalent.
- Customer service, receiving, and/or retail experience is preferred.
- General knowledge of computers.
- Ability to communicate effectively with fellow employees, management, customers and vendors using both verbal and written skills. Able to understand and follow instructions to complete assignments.