Looking for a dynamic, self-motivated, experienced, and knowledgeable Store Manager who is passionate about managing the newly opened premium Wine & Liquor store in Manchester, CT. The ideal candidate will have a strong knowledge of liquor industry trends, exceptional customer service skills, and a proven track record of organizational and effective management skills. The store manager would work under limited supervision of the Operations Head and help drive the business profitability.

Responsibilities:

· Manage day-to-day operations.

· Maintain clean and organized store.

· Assist customers with product selections, and suggestions on products available in the store and answer questions to their satisfaction level.

· Restock/maintain adequate stock and place orders as needed with suppliers to effectively manage inventory.

· Receiving deliveries from vendors and arranging them in stock room

· Fulfil online orders, package them and keep them ready for shipment.

· Monitor security cameras in the store to identify potential theft risks and engage local law enforcement departments as needed.

· Run weekly inventory report, identify fast & slow-moving items and provide status to Operations head.

· Provide exceptional customer service and prompt resolution to customer complaints while maintaining positive shopping experience.

· Develop and implement marketing strategies to run weekly specials to attract new customers and retain existing customers.

· Host wine tasting and other promotional events to increase store traffic and drive sales.

· Coaching and mentoring of new staff members and fostering a customer-friendly environment.

· Stay up to date on industry trends and follow state alcohol sales regulations to ensure compliance.

· Perform other essential duties as needed or directed by the Operation Head.

Basic Qualifications:

· High school or equivalent, Associate (Preferred)

· Minimum of 3 years of experience working in retail wine and liquor store, with at least 1 year in a managerial role.

· Excellent communication and customer service skills.

· Strong knowledge of various wines, liquor types, brands, and industry trends.

· Inventory management and cash register experience.

Job Type: Full-time

Benefits:

• Employee discount

Shift:

• 10 hour shift
• Day shift

Ability to Relocate:

• Manchester, CT 06042: Relocate before starting work (Required)

Work Location: In person