Description

Our ideal candidate is deeply committed to developing the leadership skills of front-line staff and supervisors. They have a talent for organizing and retaining complex information on a variety of subjects to help front-line staff quickly navigate available resources.

Duties

Some of what you will do:

• Supervise and develop local leadership team to carry out service delivery in partnership with community.
• Facilitate operational direction and priorities for service delivery in direct collaboration with local workforce areas.
• Maintain effective, integrated approach to leading one-stop system efforts to meet and exceed performance requirements.
• Develop and maintain effective partnerships throughout all areas of the system to include community members and partners in government, business, economic development, labor, community-based organizations.
• Establish and maintain methods to gather and apply community insights for ongoing process improvement utilizing human-centered approaches to co-create resources and initiatives that meet community need.
• Lead local efforts to expand services available to the community with a focus on getting more people into meaningful careers and closing employer- and industry-identified skill gaps.
• Manage agreements to support optimum human-centered operations while supporting healthy and stream-lined agency infrastructure, to include the data sharing agreements, memorandums of understanding (MOUs), and resource sharing agreements (RSAs), as well as local contracts and other funding agreements.

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Qualifications

The incumbent is a visionary, strategic, and human-centered leader. They appreciate and encourage the unique gift that a diverse workforce inherently provides, and they are skilled in fostering belonging in organizations and communities. They regularly lead in inspirational and encouraging ways that foster space for the community (colleagues, partners, and customers) to showcase their brilliance through innovative thinking, creative problem- solving, and co-created solution building. They specialize in leading with a human-centered approach, and they model the trust, open & honest communication, respect, recognition, commitment, and trust that it takes to lead with radical love.

• Demonstrated capacity to coach and mentor entry- and mid-level leaders, providing clarity of direction, strong and healthy program team culture, and a strong commitment to equity, diversity, inclusion, and belonging;
• Problem-solving skills within complex, dynamic situations and issues that impact multiple stakeholders;
• Building and sustaining strong relationships with community members, colleagues, partners, and stakeholders;
• Effective and efficient communication to support staff, peers, and systemwide partners utilizing a variety of communication tools; and
• Evaluation of team resource support and performance, equipping team to meet and exceed program performance metrics for strong, sustainable service delivery.

Desired Qualifications

Preferred/Desired Education, Experience, and Competencies.

Bachelor’s degree in Public Administration, Business Administration, Organizational Development, Leadership or related OR 4 years of progressive experience managing a large, diverse team or organization in a dynamic environment focused on serving communities in human-centered ways.

• In-depth understanding of the public workforce system to include the Workforce Innovation Opportunity Act; the agencies, boards, and committees that support direct service delivery throughout our statewide community;
• Successful track record managing human resources, to include operating within a Collective Bargaining Agreement;
• Experience managing large budgets for grant-funded initiatives in compliance with state and/or federal fiscal management principles and procedures; and
• Service experience on state- and nation-wide committees and/or boards providing governance and oversight for policies, procedures, and successful program function.

Additional Requirement of Employment:

• Must be able to pass an Unemployment Insurance (UI) Claim & Benefit Information Review.

Supplemental Information

Our agency's mission and values drive every decision that we make, determine how we interact with others and are at the core of who we are. We value Access, Love, Belonging, Equity, Stewardship. We understand that a work environment that respects your work/life balance is key; that's why many of our positions are eligible for flexible work schedules and teleworking opportunities. Through support, value, and trust, our employees are empowered to grow and develop into their best self.

Opportunity for All
We strive to create a working environment that includes and respects cultural, ethnic, racial, religious, sexual orientation, and gender identity diversity. Women, racial and ethnic minorities, people with disabilities, people over 40 years of age, people with religious beliefs, veterans or people with military status, and people of all sexual orientations and gender identities are encouraged to apply.

The Employment Security Department is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities.

If you are a person needing assistance in the application process, if you need this job announcement in an alternate format, or if you have general questions about this opportunity, please contact Jeanette Nelson the Talent Acquisition Team, or Washington Relay Service 711. If you are having technical difficulties creating, accessing, or completing your application, please contact [email protected] or (360) 664-1960 or toll free (877) 664-1960, Washington Relay 711.