We are actively seeking a Front Office Secretary to join our growing team!

The front office secretary is a vital role in our daily operations. Daily tasks and responsibilities include, but are not limited to:

• answering 4-line in bound phone system
• taking efficient notes and promptly informing appropriate parties
• schedule appointments
• promptly greeting and confidently assisting customers
• communicating estimates, updates, and repair orders with customers
• efficiently recording parts and technicians time
• promptly and accurately completing work orders
• collecting payment and recording all payments received 
• effectively and professionally communicate with customers, co-workers, vendors, companies, and all parties via email, fax, phone, online portals, and other methods as required
• dispatch drivers, calculate routes and ETAs, and promptly invoice for services rendered
• errands, including mail, deposit, customer pickup / deliveries, and other local runs
• inventory and returns

Other tasks and responsibilities could include: accounts payable, accounts receivable, marketing and advertising, social media management, web page design and management, payroll, company meetings, and other assignments as applicable to individuals strengths, work load, and abilities. 

The right individual *must* have:

• a valid drivers license
• previous experience in office administration or other related fields
• ability to prioritize and multitask
• excellent written and verbal communication skills
• strong attention to detail
• legible handwriting
• basic mechanical knowledge and automobile comprehension
• ability to maintain professionalism in a chaotic and fast-paced environment, as well as with emotional customers
• kind, easy-going, confident personality that works well with co-workers and can maintain professionalism in conversation with co-workers, customers, vendors, and business, alike
• ​strong organizational skills

We take great pride in our employees. Benefits include:

• weekly pay
• competitive wages
• performance-based commission (paid weekly)
• parts at cost + discounted work (after three months)
• ability to work on personal vehicle after hours
• SIMPLE Plan Retirement benefit with 3% employer match (optional to enroll)
• paid training, certification, classes, endorsements, and social events in applicable field(s)
• vacation, holiday, and sick pay for eligible full-time employees
• company luncheons, dinners, and events (optional to attend)
• family-orientated, offering flexible work schedule tailored to you
• no weekends
• possibility of overtime, if desired (as available)
• cross-training / job collaboration availability as applicable

We are seeking an individual able to work Monday - Friday 8/9A - 5/5:30P but can discuss other options in person. 

If you are interested, please call, email, text, message, or stop in.

We look forward to meeting you!
 

Anderson's Collision Mechanical Towing

613 N Pine St

Grantsburg, WI 54840