Job Description

The Lead Facilities Operations Manager is a people leader who is responsible for developing strategies, looking ahead and growing the capacity for future success. They have ultimate responsibility for providing leadership and mentorship to the Sustainable Workplaces facilities operations team that support the Customer Care and Aftersales portfolio, ensuring overall success of the team.

What You’ll Do

• Strategic planning with executive staff/division for headcount forecast and utilization.

• Link to the customer through the OGM’s on all facilities matters.

• Manage Facilities personnel/services –training, development, and evaluation.

• Team with other OGM’s for information and sharing lessons learned.

• Identify, communicate, and manage opportunities to support business plan objectives.

• Manage Facilities budget and meets cost objectives.

• Internal / external communication.

• Coordinate environmental, utilities, security, contract administration, and Facility Engineering & Projects

• Interface with local business, government

• Administer budgets and project funding.

• Business plan preparation and coordination of Facilities objectives with the plant leadership. Update/monitor performance measurements.

• Leads successful planning and execution of the Global Safety and IH Management System (Global Facilities related) including but not limited to speak up for safety, call to action, safety observation tours, employee safety concerns, incident investigation, safety module compliance, sentinel events, and G-Comply (Sign-off procedure)

• Observe facility projects to insure adherence to customer requirements and corporate standards.

• Support implementation of GMS, including administration of planned maintenance objectives.

• Leverage resources throughout organization as necessary.

• Assign specific tasks (functional elements) to the responsible Direct Reports

• Assist Facilities team with resolution of supplier problems, as required.

• Compile data gathered by FACILITIES team and report to management as required

• Administer GM Corporate Process Risk Management (PRM) policies (where applicable)

• Participation in ERCT and support crises preparedness activities

• Assure the collection and analysis of data including Help Desk reports, customer satisfaction survey, monthly report on expenses (ROE), financial data, square footage occupied and available, density ratios, FM Scorecard, Human Resources and Industrial Engineering (where applicable)

• Conduct regular informational stakeholder meetings, attend stakeholders staff meetings, conduct Sustainable Workplaces site specific team meetings, and Business Plan Deployment reviews. Drives strategic, analytical, and tactical planning and decisions.

• Optimize building and facility services guided by industry benchmark standards including but not limited to: space utilization, energy efficiency, Service Agreement deliverables, and On-Demand activities .

Additional Job Description

Your Skills and Abilities

• Bachelor of Science degree in Engineering, Management or equivalent experience

• 8+ years’ experience in facilities operations or related field

• Strong computer skills including being proficient at Microsoft Office software

• High level of analytical ability where problems are unusual and difficult

• High level of interpersonal skills to work effectively with others

• Strong problem solving/decision making skills

• Proficient oral and written communication skills

• Strong organizational skills

• Ability to track, develop, and interpret metrics

• Ability to travel up to 25%

This job may be eligible for relocation benefits

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About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

Benefits Overview

Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.

Equal Employment Opportunity Statements

GM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. GM is committed to providing a work environment free from unlawful discrimination and advancing equal employment opportunities for all qualified individuals. As part of this commitment, all practices and decisions relating to terms and conditions of employment, including, but not limited to, recruiting, hiring, training, promotion, discipline, compensation, benefits, and termination of employment are made without regard to an indivi d ual's protected characteristics. For purposes of this policy, “protected characteristics" include an individual's actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, weight, height, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. If you need a reasonable accommodation to assist with your job search or application for employment, email us at [email protected] or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.