Trustmark Bank

Lockbox Support

  • Trustmark Bank
  • Jackson, MS
  • Full Time
  • 3 months ago

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Overview:
The purpose of this job is to process all incoming customer payments, provide timely deposits to customer accounts, and send remittance information to customer via the customers' chosen method.
Responsibilities:
  • Open customer mail, extract payments and/or correspondences, image contents.
  • Process payments, including keying and balancing.
  • Complete daily deposits and return remittance information to customer.
  • Maintain copies of customers’ information for bank records.
  • Maintain billing information.
  • Keep control records of PO Box information for tracking purposes.
  • Perform additional duties as assigned.
Qualifications:
  • High School Education
  • Knowledge of word processing software
  • 10 key calculator – Test 3000 gross keystrokes
  • Basic computer skills
  • Time management principles to prioritize workload
  • Knowledge of general lockbox system preferred

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