Overview:
The purpose of this job is to process all incoming customer payments, provide timely deposits to customer accounts, and send remittance information to customer via the customers' chosen method.
Responsibilities:
- Open customer mail, extract payments and/or correspondences, image contents.
- Process payments, including keying and balancing.
- Complete daily deposits and return remittance information to customer.
- Maintain copies of customers’ information for bank records.
- Maintain billing information.
- Keep control records of PO Box information for tracking purposes.
- Perform additional duties as assigned.
Qualifications:
- High School Education
- Knowledge of word processing software
- 10 key calculator – Test 3000 gross keystrokes
- Basic computer skills
- Time management principles to prioritize workload
- Knowledge of general lockbox system preferred