Summary of Position: Responsible for maintaining the order process and delivery schedules for all stores for their DC and supplier orders. Provide support between Vendor, Merchandise, Store Operations and other departments for research and issue resolution. Processing of initial orders to support store projects/special requests, ensuring daily orders completed timely. Execute system adjustments as approved to support Merchants, Inventory Management and Store Operations. Responsible for executing weekly exception reports, assisting with cycle counts and additional projects as needed.
Principal Duties and Responsibilities: - Responsible for maintenance and updates to the store processing schedule for the DC’s and various vendor suppliers.
- Ensure timely completion of all daily DC to store order processing.
- Provide support for special orders, projects, and exception requests.
- Coordinate and publish all vendor schedule changes to Store Operations.
- Monitor order submissions and exception reports for any potential issues, provide timely communication and resolution.
- Assist in managing department mail box for all store and vendor inquires for research and support.
- Execute approved system adjustments for the store in support of inventory management.
- Execute approved order edits or schedule changes as needed to support the stores.
- Provide support to other departments for item updates as necessary.
- Provide feedback to management and merchant teams on merchandise concerns / request.
- Assist with running weekly reports, identifying issues and resolving timely.
- Review supplier receiving discrepancy reports daily to research and resolve between Store Operations and the Vendors, processing receipt adjustments as approved.
- Other duties as assigned.
Minimum Requirements: Education: High School or GED required.
Experience: Retail experience preferred.
Computer Skills:
Excel, Basic MS Word, Outlook.
Job Related Skills: Exceptional attention to detail, logical thinker, strong verbal and written communications, ability to interact with all levels of management, must be able to work effectively under deadlines while handling multiple priorities with little supervision.
Dollar Tree and Family Dollar are Equal Opportunity employers.