A family-owned business since 1924, A. Duie Pyle provides a range of integrated transportation and distribution solutions throughout the Northeast. Supported by our vast network of Less-Than-Truckload (LTL) service centers, warehouse facilities, and dedicated locations, we have the ability to offer flexible and seamless integrated solutions tailored to our customer’s needs.

Simply put, when it comes to integrated supply chain solutions, Pyle People Deliver. Our promise is to provide outstanding service as it remains to be our first and foremost mission.

Position Summary:

The Accounts Receivable Auditor is responsible for handling multiple daily reports in order to credit qualify Customers, confirm billing information and ensure invoicing accuracy. The AR Auditor also provides Collection & Admin support to the AR Team.

• Review daily shipments that do not meet approved credit criteria and identify accounts that need to be linked to valid accounts. Update the current shipment and the customer master file to prevent recurrence of the issue.
• Distribute the Driver Collect report to the team upon audit completion
• Make arrangements for customers who do not meet credit criteria to pay in advance of shipment completion
• Advise the assigned AR Representative of any Bad Credit shipments which need to be addressed
• Contact customers for proper billing instructions and shipment terms verification.
• Evaluate credit worthiness of new and existing accounts by reviewing payment trends, credit reports, credit references, and the internet. Update the credit information in the customer master file and properly document notes in the system.
• Communicate with the appropriate Partner Carrier when a billing discrepancy exists on an interline shipment.
• Follow up as needed to resolve any discrepancies prior to invoicing.
• Update the customer master file as it relates to loading of bill to accounts per information provided by Sales, Pricing, Customers and AR representatives
• Work with AR and Billing Leadership to set up customer specific audits when needed
• Scan pertinent billing information into AR files.
• Monitor incoming correspondence from internal and external customers, either handling or directing to the appropriate team or AR team member for handling. or team files.
• Interact with multiple internal teams in order to research and resolve Customer disputes.
• Assist AR Leadership with reporting, projects and process improvement initiatives Additional responsibilities as assigned.

The responsibilities of the position include, but are not limited to:

• HS Diploma or equivalent
• 3-5 years’ experience in Billing, Collections or Customer Service
• Proficiency in Direct Bill & Freight Payment collections for proper understanding of Customer billing requirements.
• Strong analytical and time management skills
• Professional written and verbal communication skills
• Knowledge of MS Office, especially Outlook, Excel, and Word
• Ability to multitask and prioritize in a fast paced environment with strong attention to detail

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.