Denied Warranty Clerk
- Milwaukee Electric Tool Corporation
- Greenwood, IN
- Full Time
- About 2 months ago
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Order Entry 1
Duties and Responsibilities
Physical Demands
Education and Experience Requirements:
Job Description:
The Data Entry Clerk I is responsible for receiving and entering customer orders. The primary duties and responsibilities will be to perform work in accordance to the essential job activities.
Duties and Responsibilities
- Receive, enter and process customer orders
- Process scrap orders
- Disposition and distribution of denied warranties and customer approved orders
- Daily log updates
- Production reporting
- Assist with training as needed
- Identify, assist, and troubleshoot with technicians, management and customers with order investigations as needed
- Sort and distribute incoming product
- Ship confirmation of orders
- Assist with denied warranties as needed
- Practice 5S and safety
- Take appropriate corrective action for continuous quality improvement and customer satisfaction
- Able to react to change effectively and handle other tasks as assigned, including working other shifts as needed
Physical Demands
- Repetitive motion
- Must be able to lift up to 30 pounds
Education and Experience Requirements:
- High School or GED diploma required
- Proficient in Microsoft Office
- Basic math and computer skills required
- Excellent 10 key and typing skills
Internal Qualifications:
- No final warnings
- No more than 5 attendance points
- Efficiency and Quality goal met for previous 3 months
- Must be in current role for 6 months
- Must meet all job description requirements
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