Dover Behavioral Health System is seeking a Manager of Admissions and Referrals to manage the daily operations of the Assessment and Referral Center team with a purpose of creating a positive patient experience.

Dover Behavioral Health System is a 104-bed, acute care psychiatric hospital located in the beautiful Dover, Delaware area. Dover Behavioral Health System features individual units for adolescents and adults and offers inpatient acute care, partial hospitalization, and intensive outpatient programs. On average, over 10,000 patients receive care from our compassionate health care team each year at Dover Behavioral Health System. This opportunity offers working at a hospital known for its outstanding patient satisfaction, including ranking 6th for highest patient satisfaction in 2020 compared to over 200+ psychiatric hospitals. We attribute this success to our talented and dedicated staff. We are the best at what we do!

Responsibilities will include:

• Supervises the ARC department, including hiring and training staff, and ensuring adequate staffing and effective department operations.
• Oversees daily activities, including managing relationships with internal and external customers, conducting assessments, and maintaining administrative documentation.
• Identifies strategies to improve department success and patient experience, and provides guidance to staff in acute situations.
• Responds to inquiries, conducts clinical assessments, and documents calls and information in electronic systems, while also performing other duties as assigned by the Director.

Minimum:

• Masters in Social Worker or related field or Nursing Degree from an Accredited Nursing Program
• Minimum of 1 year of supervisory experience, preferably in a clinical setting
• Minimum of 3 years working in a hospital setting, including assessing and processing patient admissions
• Experience staffing to FTEs and meeting budgetary and operational guidelines
• Knowledge of Joint Commission and other regulatory requirements
• Knowledge of mental health resources and referral sources in the geographic area
• Experience tracking and interpreting data

Preferred:

• Clinical Licensure (LMSW, LSCW, etc.) preferred

Benefits:

• Tuition Assistance
• Loan Forgiveness
• Orientation (Could earn 20 CEUs) * Career development opportunities across UHS and its 300+ locations
• Diverse programming to expand your experience and energize your career
• HealthStream online learning catalogue with plenty of free CEU courses
• Competitive Compensation & Generous 24 Paid Time Off days
• Excellent Medical (AETNA, BCBS), Dental (Delta Dental), Vision/Hearing (VSP, Lasik Savings, hearing aids, Diabetic eyecare plus) and Prescription Drug Plans
• Voluntary Benefits: Nationwide Pet insurance, Identity Protection, MetLife® Legal Plan, Computer Purchasing Program, Discount Program, Auto & Home Insurance, Life Insurance, Short-Term & Long-Term Disability, FSA
• 401(K) with company match and discounted stock plan, purchase shares of UHS common stock at a 10% discount through payroll deductions
• SoFi Student Loan Refinancing Program

*UHS benefits are available to employees who are regularly scheduled to work at least 30 hours per week. Coverage is effective on day 31 of employment. Eligibility for employees who are scheduled to work less than 30 hours per week varies by location.

About Our Parent Company (Universal Health Services):

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

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At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.

Job Type: Full-time

Pay: $65,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• Evenings as needed
• Monday to Friday
• Weekends as needed

Education:

• Master's (Required)

Experience:

• Intake: 3 years (Required)
• Management: 1 year (Required)

Work Location: In person