Part Time Dispatcher - Raleigh, NC. - Raleigh, NC

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Company Name: ARS-Rescue Rooter Overview:

American Residential Services is the largest provider of residential services in the US, employing more than 7000 professionals across the country. ARS has been serving its customers with HVAC, Plumbing and Electrical solutions for over 45 years since its establishment in 1975.

Pay Range: $20-22 / HR

Schedule: Sun 8-5, Mon and Tues 9 - 6, Every third Sat.

Responsibilities:

The strong multi-tasker we select will answer customer calls within a busy office setting and schedule technician appointments for jobs. In addition to entering customer data into a computer, this professional will provide feedback to customers regarding service queries, and make outbound calls to customers to schedule appointments for maintenance agreements.

Qualifications:

- One or more years of experience as a dispatcher.
- Ability to thrive in a fast-paced environment.
- A strong degree of self-motivation to provide exceptional customer service to customers by phone while directing technicians by radio and tracking devices.
- Excellent organizational skills and the ability to coordinate multiple appointments.
- Demonstrated listening, written/verbal communication, and interpersonal skills.
- Proven ability to meet and exceed set goals.
- Experience gathering customer information and keying it into a computer.
- High school diploma or GED equivalent, or a combination of related experience and/or advanced training/education.
- Computer proficiency, including working knowledge of Microsoft Office products, including Excel and Word.
- Knowledge of the local geographic territory.
- Willingness and ability to work evenings and weekends.
Apply Your Skills to the Best in the Business.

Join our winning team and apply today!

All candidates are required to undergo pre-employment drug screen and employment background checks.

ARS is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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