General Motors

Quality Assurance Manager

  • General Motors
  • Bowling Green, KY
  • Full Time
  • About 2 months ago

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Job Description

Sponsorship: GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.

Onsite: This role is categorized as onsite. This means the successful candidate is expected to report to Bowling Green Assembly on a full-time basis

The Role:

This manager will collaborate across all manufacturing disciplines to drive common and standardized manufacturing quality system requirements, procedures, metrics, and standard methodologies. In this role, you will get the chance to interact with all departments involved in the Manufacturing process by driving improvement to their quality and holding them accountable to follow General Motors Global Quality Manual. Your role will be integral to maintaining quality standards throughout the plant and ensuring Bowling Green Assembly and the Performance Build Center continues to deliver the best product to our customers.

Proficiency and knowledge of vehicle/propulsion Manufacturing and the elements of the GM Quality System / GMS BIQ. Knowledge of the Quality Launch Plan and the requirements in the Global Quality Manual. Ability to coach, teach and audit elements of GM Quality Manual and GMS BIQ Principle and Elements. Managerial Courage to provide direct, honest, constructive feedback to Plant Staffs / Executive Leadership in a considerate and professional manner. Present the Assembly Plant and Engineering Staff with clear problem definition, technical mentorship on complex problems, and regular updates on progress. Support Launch of new products in the plant when applicable.
What You’ll Do :
  • Responsible for overall planning and direction of all activities for Quality Assurance
  • Manages the Department Level 2/3 Business Plan Deployment Board
  • Facilitate, Coaches and Teaches GM-GMS – Maintain MEP
  • Facilitate, Coaches and Teaches Quality Requirements, PCP, and T&E
  • Manage Overall Global Customer Audit Process (people, process and data)
  • Monitors plant processes to assure export regulations are being met / Leads CoP Requirements
  • Leads development and implementation of process and systems audits to ensure quality system is effective
  • Facilitates Quality Department Meeting
  • Function as a Plant Internal Calibrator for BIQ
  • Facilitates the GMS BIQ Basketweave
  • Serves as Single Point of Contact for Global Read Across and Safety Tethers
  • Manages Fast Response and timeliness of deliverables
  • Hosts BIQ Corporate Audits, GCA Corporate Monitoring Audits, Op Ex Reviews and GMAS
  • Supports torque/weld/process audits with Corporate Auditor
  • Supports external ISO Audits
  • Support Quality Operations and Quality Engineering with plant initiatives

Additional Job Description

Your Skills & Abilities (Required Qualifications)

  • Strong GMS Knowledge, Understanding, Skills and Experience (BIQ)
  • 5+ years of manufacturing experience
  • Knowledge/Understanding of Vehicle Manufacturing Product and Processes
  • Understanding of Global Customer Audit standards and Global Quality Manual process / requirements
  • Understanding of Process Control Plans (PCP) and Tools and Equipment Bulletin (TEB) process / requirements
  • Ability to Lead without Authority
  • Proficient with SharePoint and Microsoft Office (Word, Excel, PowerPoint)
  • High level of interpersonal skills to work effectively with others, motivate employees, and elicit work output
  • Planning and organizational ability
  • Action / Results Oriented
  • Minimum of Bachelor's Degree Required

What Will Give You A Competitive Edge (Preferred Qualifications)

  • Minimum of 3 years Group Leader experience within an assembly plant
  • Previous Quality Experience within Vehicle and Powertrain
  • Knowledge and understanding of Torque Process and Requirements
  • Strong GMS Knowledge of the other 4 principles (PI, SLT, STD, CI)

This job may be eligible for relocation benefits.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

Benefits Overview

The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:
  • Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;
  • Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;
  • Company and matching contributions to 401K savings plan to help you save for retirement;
  • Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values;
  • Tuition assistance and student loan refinancing;
  • Discount on GM vehicles for you, your family and friends.

Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.


We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

Equal Employment Opportunity Statements

GM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. GM is committed to providing a work environment free from unlawful discrimination and advancing equal employment opportunities for all qualified individuals. As part of this commitment, all practices and decisions relating to terms and conditions of employment, including, but not limited to, recruiting, hiring, training, promotion, discipline, compensation, benefits, and termination of employment are made without regard to an indivi d ual's protected characteristics. For purposes of this policy, “protected characteristics" include an individual's actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, weight, height, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. If you need a reasonable accommodation to assist with your job search or application for employment, email us at [email protected] or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

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