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IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and leading-edge technology, our solutions deliver unrivaled gaming experiences that engage players and drive growth. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world, and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has approximately 10,500 employees. For more information, please visit www.igt.com.
Position Summary:
Reporting to the Director of Data Analysis for North American Sales Operations, the Salesforce Business Analyst will work within a small team of Salesforce experts to maximize efficiency and effectiveness for our end users, including our sales, sales support and product teams. You will work closely with Sales business functions, along with other partner groups, to analyze and translate simple-to-complex business problems and needs into solutions, ensure requirements are understood and detailed, while ensuring agreements and alignments are made with business and stakeholder partners and documenting detailed business process maps and workflows. You will interact with internal and external technical resources, such as, developers, architect’s, peer business analyst, scrum master’s, and project/program managers to ensure the delivery of key business and technical capabilities.
IGT operates in a fast moving, innovative and ever-changing industry and our CRM platform must be able to adapt and stay ahead to provide our users with a seamless customer experience while staying ahead of the competition. Your ability to build and maintain cross-functional relationships with key stakeholders to support daily operations, and strategic initiatives is critical to success in this role. We aim to provide value and utility from the platform for our users to achieve our strategic business objectives.
Work Location:
This is a hybrid position in our Las Vegas, Nevada office 2+ days per week.
Preferred Experience:
Certified Salesforce Business Analyst
IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. IGT is an equal opportunity employer. We provide equal opportunities without regard to sex, race, color, religion, age, national origin or ancestry, disability, veteran status, sexual orientation, genetic information, gender identity or expression, and any other personal attributes protected by federal, state, or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.
At IGT, we consider a wide range of factors in determining compensation, including background, skills, experience, and work location. These factors can cause your compensation to vary. The estimated starting compensation range is $76,179-$180,000. The actual pay offered may end up being higher or lower. The Company will comply with all local pay requirements and collective bargaining agreements, where applicable.
Base pay is only one part of our Total Rewards program. Sales roles may be eligible for commission payments, while other roles are eligible for discretionary bonuses. In addition, we offer employees a 401(k) Savings Plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft insurance. Note: programs are subject to eligibility requirements.
IGT (NYSE: IGT) is the global leader in gaming. For more information, please visit www.igt.com.
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