Awarded a Healthiest Employer, Blue Cross Blue Shield of Arizona aims to fulfill its mission to inspire health and make it easy. AZ Blue offers a variety of health insurance products and services to meet the diverse needs of individuals, families, and small and large businesses as well as providing information and tools to help individuals make better health decisions.
PURPOSE OF THE JOB
- Performs various and multi-functional secretarial and administrative tasks for a department(s) or an executive with an emphasis on excellence, privacy, compliance and versatility. Provides general guidance and assistance to the customer via telephone, written communication and/or in person.
QUALIFICATIONS
REQUIRED QUALIFICATIONS
Required Work Experience
- 1 year of experience in office or clerical field
Required Education
- High-School Diploma or GED in general field of study
Required Licenses
Required Certifications
PREFERRED QUALIFICATIONS
Preferred Work Experience
- 2+ year(s) of experience in office or clerical field
- 1 year(s) of experience in insurance, medical or healthcare related field
Preferred Education
- Associate's Degree in general field of study
Preferred Licenses
Preferred Certifications
ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES
- Perform administrative duties including; scheduling and coordinating meetings, events and travel, arranging various services, preparing agendas, gathering and organizing information, record and summarize minutes and materials for distribution.
- Perform office operations including; filing, organizing, answering phones, maintaining calendars, and distribution of communications and materials.
- Compose diverse business correspondence, memos, letters, reports and materials.
- Respond to internal and external customer inquiries and requests for information regarding department or corporate policy and procedure.
- Research, gather and conduct preliminary analysis of data for department and corporate reporting.
- Maintain office supplies, equipment, purchases and budgets.
- Ensure confidentiality and control access to sensitive information.
- The position requires a part-time work schedule. Part-time is defined as working a maximum of 20 hours per week, plus any additional hours as requested or as needed to meet business requirements.
- Perform all other duties as assigned.
COMPETENCIES
REQUIRED COMPETENCIES
Required Job Skills
- Typing >35 words per minute
- Intermediate electronic calendar management
- Intermediate skill in use of office equipment, including copiers, fax machines, scanners, and telephones
- Intermediate PC proficiency
- Basic word processing, spreadsheet, and presentation software
- Basic supply purchasing and inventory management
Required Professional Competencies
- Maintain confidentiality and privacy
- Manage a large and diverse administrative workload
- Compose and dictate a variety of business correspondence
- Practice interpersonal and active listening to achieve high customer satisfaction
- Establish and maintain working relationships in a collaborative team environment
Required Leadership Experience and Competencies
PREFERRED COMPETENCIES
Preferred Job Skills
Preferred Professional Competencies
Preferred Leadership Experience and Competencies
Our Commitment
AZ Blue does not discriminate in hiring or employment on the basis of race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected group.
Thank you for your interest in Blue Cross Blue Shield of Arizona. For more information on our company, see azblue.com. If interested in this position, please apply.