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About the Position
IT Apprentices learn and are exposed to real-world application of practical knowledge in actual business situations and contribute to business results through completion of assigned responsibilities, project participation and collaboration with colleagues in their own department and throughout the University. An IT Apprentice is responsible for one or more of the following areas: coding or system designs; development of system and/or installation of hardware; basic level system administration; security administration; routine maintenance and system upgrades; software/hardware debugging; and/or enhancements to existing IT systems to increase the effectiveness of the product for University use. In addition, IT Apprentices have the opportunity to network with others already working in their chosen profession and to build relationships that can help them into the future.
WHAT YOU’LL DO:
1. Actively participate in a wide range of opportunities to apply practical knowledge to current business situations.
2. Participate with various teams within the Information Technology department to assess new application ideas, document and test new software applications, and develop applications.
3. Design, develop, code, test and debug new or existing software applications and installed hardware, and perform firmware and system administration responsibilities.
4. Participate in the development of IT systems user manuals and/or documentation to support the ongoing use and application of the IT system.
5. Demonstrate software and hardware functionality to others to introduce new or enhanced features, as necessary.
6. Suggest enhancements or offer alternative resolutions for software, hardware or cloud-based IT systems problems, as appropriate.
7. Perform other duties as required or apparent.
NOTE: The Primary Accountabilities above are intended to describe the general content and requirements of the position and are not intended to be an exhaustive statement of duties. Incumbents may perform all or most of the Primary Accountabilities listed above. Specific goals or responsibilities will be documented in incumbents’ performance objectives as outlined by the incumbents’ immediate manager.
Supervisory Responsibilities
None
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As an Equal Opportunity employer, we particularly encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQ community members, and others who demonstrate the ability to help us achieve our vision of a diverse and inclusive community.
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